Signs that I should not be working at a customer service-related job

Message Bookmarked

Bookmark Removed

1. When I answer the phone and the person on the other end starts to ask me a question, I have to fight back the urge not to scream really loud into the mouthpiece and hang up.

― n/a (Nick A.), Thursday, 28 April 2005 17:30 (twenty-one years ago)

2. Sometimes when I'm feeling hostile I play this game where, when the person on the other end pauses in conversation, instead of saying "Uh huh" or "Yes..." or whatever like they expect, I just stay quiet and see who starts talking again first. It's like a game of chicken.

― n/a (Nick A.), Thursday, 28 April 2005 17:32 (twenty-one years ago)

I do that too!

― Tuomas (Tuomas), Thursday, 28 April 2005 17:33 (twenty-one years ago)

3. People request information, and I say, "We can mail, email, or fax that to you." I feel like I'm speaking clearly and slowly, but a good 20% of the time, the other person says "Well I don't have email or fax, so how can I get this information?" So I either I have a speech defect or I'm just incapable of communicating information over the phone.

― n/a (Nick A.), Thursday, 28 April 2005 17:33 (twenty-one years ago)

4. I have little patience for explaining things to people, especially people who seem, well, dumb.

― n/a (Nick A.), Thursday, 28 April 2005 17:34 (twenty-one years ago)

Especially with my mum. Mind you, she can talk by herself for a looong time.

(x-post)

― Tuomas (Tuomas), Thursday, 28 April 2005 17:35 (twenty-one years ago)

5. I am incapable of pretending to be happy and excited and upbeat, or disguising the fact that I just want to get off the phone as soon as possible.

― n/a (Nick A.), Thursday, 28 April 2005 17:35 (twenty-one years ago)

4. I have little patience for explaining things to people, especially people who seem, well, dumb.

Oh I love my loan desk shifts sometimes...

― Ned Raggett (Ned), Thursday, 28 April 2005 17:36 (twenty-one years ago)

No-one with half a brain knocking about in their head should work a customer service job, because dumb people relate to other dumb people better.

― dan m (OutDatWay), Thursday, 28 April 2005 17:39 (twenty-one years ago)

― n/a (Nick A.), Thursday, 28 April 2005 17:41 (twenty-one years ago)

That was totally intentional. Totally.

― n/a (Nick A.), Thursday, 28 April 2005 17:41 (twenty-one years ago)

hahaha wtf happened there, popeye?

― nickalicious (nickalicious), Thursday, 28 April 2005 17:42 (twenty-one years ago)

I'm not sure if I should explain. It's more interesting this way.

― n/a (Nick A.), Thursday, 28 April 2005 17:44 (twenty-one years ago)

6. Despite having developed an efficient, concise, professional, controlled, friendly telephone voice over time, I still cannot keep myself from very clearly (and loudly) laughing at the extreme hillfolk clients who cannot pronouce the names of their own companies.

― nickalicious (nickalicious), Thursday, 28 April 2005 17:44 (twenty-one years ago)

7. I still haven't really learned to properly work our new hi-tech telephones.

― nickalicious (nickalicious), Thursday, 28 April 2005 17:45 (twenty-one years ago)

I tried to transfer somebody to our claims manager the other day and accidentally put them on speakerphone with all 30+ phones in the building.

― nickalicious (nickalicious), Thursday, 28 April 2005 17:46 (twenty-one years ago)

That image URL looks like an early Jon Williams post gone wrong!

8. I have been told too many times by people on the other end of the phone that I sound like I'm 5 years old.

― Sarah McLusky (coco), Thursday, 28 April 2005 17:47 (twenty-one years ago)

9. Despite my pristine phone voice, I still tard out and call at least one company marketing exec or underwriter "dude" per day.

― nickalicious (nickalicious), Thursday, 28 April 2005 17:47 (twenty-one years ago)

10. I sometimes mistakenly think a call is coming from within the office, so I'll answer with, "Hey. Whatcha need?"

― Sarah McLusky (coco), Thursday, 28 April 2005 17:51 (twenty-one years ago)

11. I usually have a bunch of food crammed in my mouth.

― n/a (Nick A.), Thursday, 28 April 2005 17:59 (twenty-one years ago)

12. Every time my phone has rung with an outside-the-office number displayed, I haven't picked up.

― dan m (OutDatWay), Thursday, 28 April 2005 18:02 (twenty-one years ago)

13. I almost never return the messages that people leave on voice mail, and I'm stingy with email responses as well.

― n/a (Nick A.), Thursday, 28 April 2005 18:02 (twenty-one years ago)

14. Sometimes, when people dumbassedly have given me their phone number in place of fax, and I hear them answering the phone only to be blasted with that fax code squawk...I will continue to do it repeatedly afterwards, cuz, like, it's kinda entertaining.

― nickalicious (nickalicious), Thursday, 28 April 2005 18:14 (twenty-one years ago)

15. I tend to say goodbye before it's apparent that the other person is done talking.

― Sarah McLusky (coco), Thursday, 28 April 2005 18:16 (twenty-one years ago)

Accounts of me being rude to customers are many and varied, suffice it so say work would be a lot duller if I didn't do it.

― Matt (Matt), Thursday, 28 April 2005 18:18 (twenty-one years ago)

16. I get annoyed when people don't spell out weird person or place names, but I also get annoyed when people spell out names that I know how to spell.

― n/a (Nick A.), Thursday, 28 April 2005 18:18 (twenty-one years ago)

Another one, just now:
Lady: "I want some information on blah blah blah."
Me: "Sure, I can mail, email, or fax that to you."
Lady: "Oh no, I don't have email."
Me: "OK, I can fax it or mail it to you."
Lady: "I don't have fax either."
Me: "Well I can mail it to you."
Lady: "Oh great!"

This woman then went on to tell me about how everyone's putting red text on pink background on TV, which is hard to read, and she thinks this was started by the Gestapo. Then she said something about Bush and Hitler that I didn't catch, and then talked for five minutes straight about how we said that you can put ice on your head if you get a headache, but that frozen vegetables or coins that have been in a bag in the freezer work just as well.

― n/a (Nick A.), Thursday, 28 April 2005 19:45 (twenty-one years ago)

I almost never return the messages that people leave on voice mail, and I'm stingy with email responses as well.

you should prolly not do this. trust me.

― hstencil (hstencil), Thursday, 28 April 2005 21:33 (twenty-one years ago)

n/a - try reversing the order of your options so you say "mail" last. People have the most ridiculous attention spans on the phone, if they hear "mail" last (or you call it "post" perhaps?) you might find more who want it posted actually HEAR that part.

Customers be stupid. One lady rang my ISPs helpdesk one day to inform us she'd moved house and changed phone numbers. I said I'd update our infor but it wasnt essential, and she replied in worry "but you need to know where to send my email now!"

It took all my reserves not to laugh at her, and then patiently explain in neanderthal terms how the fuck the internet and email actually work.

― Trayce (trayce), Thursday, 28 April 2005 22:11 (twenty-one years ago)

they terminated me from my temp cust-service-related job today, so i'll take that as a sign

― kingfish maximum overdrunk (Kingfish), Thursday, 28 April 2005 22:15 (twenty-one years ago)

Just put the word "regular" before "mail" and I bet people will get it.

― Scott CE (Scott CE), Thursday, 28 April 2005 23:04 (twenty-one years ago)

Or perhaps "snail mail", or "the U.S. Mail". Whichever.

This thread is giving me bad flashbacks to my old customer service-related job. *shudders* Thank God my current job is one that doesn't require much exposure to dumbasses; pretty much everyone in my office is totally competent and capable and I don't feel the need to pull out every single hair on my body one by one to escape the agony of yet another person who is too stupid to know things I was managed to learn as a five-year-old.

― Goodbye Indian Summer (Dee the Lurker), Friday, 29 April 2005 06:40 (twenty-one years ago)

I support web development for an entire university which is made up of:

- student organization web developers who make horrible insecure pages that get worse as they pass from officer to officer as people graduate
- idiots who work for university deparments; HR, publications, etc
- academic dept morons; grad students
- the PR department

I am *personally* in charge of the content management system for the entire university. I get paid shit.

― Open your eyes; you can fly! (ex machina), Friday, 29 April 2005 07:28 (twenty-one years ago)

by responsible, I mean "develop and support". I also do contract work for departments and train coworkers. I am the most senior student employee. I make an insultingly low salary. If I got hit by a bus, it would cost the uniiversity tens of thousands of dollars to replace my functionality and handle productivity loss during transition.

― Open your eyes; you can fly! (ex machina), Friday, 29 April 2005 07:30 (twenty-one years ago)

oh and I advise the web team on all security related issues.

Ok I stop my overinflated sense of self worth now

― Open your eyes; you can fly! (ex machina), Friday, 29 April 2005 07:32 (twenty-one years ago)

i just tend to mutter fuck off you fuckwit under my breath a lot

― mullygrubbr (bulbs), Friday, 29 April 2005 07:37 (twenty-one years ago)

i learned a lot from this lovely oirish boss woman who - the first day of a job i had - said straight to the face of a student asking a question: you should have come to orientation. feck off ya eedyut.

― mullygrubbr (bulbs), Friday, 29 April 2005 07:42 (twenty-one years ago)

When I say yes, I mean 'fuck you'
When I say no, I mean 'fuck you'
the only time I'm genuinely nice to customer's is when old men ask me to warm up babies bottles.
Or that one guy who had gold teeth like Jaws.
Fuck he was cool.

― Nellie (nellskies), Friday, 29 April 2005 12:32 (twenty-one years ago)

17. i don't care what retired people are doing with their free time. in fact most of the time random people telling me about their lives is fucking excruciatingly boring and i can hardly feign interest.

― Amateur(ist) (Amateur(ist)), Friday, 29 April 2005 16:28 (twenty-one years ago)

17.5. especially if they are telling me about how they saved money. i don't care how you saved money.

― Amateur(ist) (Amateur(ist)), Friday, 29 April 2005 16:28 (twenty-one years ago)

17.75. I don't care what the weather is like where you live, and it's not part of my job to tell you what the weather is like in Chicago.

― n/a (Nick A.), Friday, 29 April 2005 17:27 (twenty-one years ago)

18. Customer: Thank you so much for your help!
Me: That means a lot coming from you.

― clare (nora), Saturday, 30 April 2005 01:55 (twenty-one years ago)

in fact most of the time random people telling me about their lives is fucking excruciatingly boring and i can hardly feign interest.

Well, you came to the right place, buddy!

― giboyeux (skowly), Saturday, 30 April 2005 02:01 (twenty-one years ago)

Nobody should ever work in customer service, it's totally shit.

Imagine the denser parts of every human brain in the universe, distilled in oak for 12 years, selling at lofty prices on ebay, drunk by an old bloke called Mal who doesn't wash, EVER, and spewed into your face every four minutes, and you're getting close to the kind of bullshit customer service people have to deal with.

― Autumn Almanac (Autumn Almanac), Saturday, 30 April 2005 02:07 (twenty-one years ago)

Thankfully, all of my "customers" are 4 years old. Sure, they cry and poop their pants, but at least they KNOW I'm smarter than them. I'm big!

― giboyeux (skowly), Saturday, 30 April 2005 02:16 (twenty-one years ago)

....their parents usually suck, though.

― giboyeux (skowly), Saturday, 30 April 2005 02:16 (twenty-one years ago)

two weeks pass...

Some health magazine just came out that mentions the company I work for, gives our toll-free number, and mentions a particular piece of information we give out. So I've been on the phone the entire week, sending this thing by email, fax, and mail. It's sucky.
Irritating things people do on the phone:
* Talk too fast.
* Talk way too slow.
* Insist on spelling out their name (usually really slowly) despite their having a name like "Black" or "Collins" that everyone knows how to spell.
* Not spelling out their name when it's something like Krysziewsky.
* Giving a lengthy, detailed explanation about how they got my company's information and who they want the information for instead of just telling me what they want.
* Being dumb.
* Giving me heart attacks and ulcers.

― n/a (Nick A.), Thursday, 19 May 2005 15:06 (twenty years ago)

Dang, Nick A. Sorry you got so pissed off!

― Black Krysziewsky (Pleasant Plains ///), Thursday, 19 May 2005 15:35 (twenty years ago)

* Refer to a magazine as a "book."
* Specify that the letters in their email address are all-lowercase, or even better, specify that some of the letters in their email address are capital letters.

― n/a (Nick A.), Thursday, 19 May 2005 15:37 (twenty years ago)

Sometimes I answer the phones for the conference department.

Me: Good morning, conferences, how can I help?
Caller: Hi, I'd like to book a place at your conference please.
Me: Sure, which conference is that?
Caller: Oh I can't remember exactly.
Me: Ok, on what date is it being held?
Caller: I don't know.
Me: ...

― beanz (beanz), Thursday, 19 May 2005 15:41 (twenty years ago)

it's so strange. for some reason, people with really simple surnames or street names always want to spell everything out.

― lauren (laurenp), Thursday, 19 May 2005 16:12 (twenty years ago)

Some woman just spelled Houston for me.

― n/a (Nick A.), Thursday, 19 May 2005 16:26 (twenty years ago)

i do that sometimes, because i'm afraid i garble my words on the phone and would be otherwise unintelligible.

― Amateur(ist) (Amateur(ist)), Thursday, 19 May 2005 16:39 (twenty years ago)

people with [...] street names always want to spell everything out

"Name's Snoop Dogg, that's sizzle, nizzle, double-o to the pizzle. Beeyotch."

― Markelby (Mark C), Thursday, 19 May 2005 16:53 (twenty years ago)

You know, I honestly thought that was funny before I tried to write it down. Sigh.

― Markelby (Mark C), Thursday, 19 May 2005 16:54 (twenty years ago)

I can't figure out if the dude at the desk five minutes ago was stoned or just pretending to be.

― Ned Raggett (Ned), Thursday, 19 May 2005 16:55 (twenty years ago)

He was faking Ned.

― jel -- (jel), Thursday, 19 May 2005 16:57 (twenty years ago)

He had best not be faking me! I'd be insulted!

― Ned Raggett (Ned), Thursday, 19 May 2005 16:59 (twenty years ago)

I have the world's single most phonetic last name (take off the -ly from my email) and I'm asked to spell it out ALL THE TIME.

― giboyeux (skowly), Thursday, 19 May 2005 17:00 (twenty years ago)

Scow?

― Pleasant Plains /// (Pleasant Plains ///), Thursday, 19 May 2005 17:04 (twenty years ago)

Customers often spell their name out to me when they're booking. Even if their name's Green or Smith (the last time this happened, a Mr Brown "That's B-R-O..." I kept asking him to repeat himself until he realised I was taking the piss).

― Matt (Matt), Thursday, 19 May 2005 17:05 (twenty years ago)

What if it's spelled Skough? Some people are dumb (me!) so I'd probably ask you to spell it just to make sure... Then again I'm not English/American, I don't know how common your name is...

We buy (scrap) gold (or jewellery) in our shop. So we get a lot of people on the phone asking how much their jewellery is worth. I can't put a value on it unless I can *see* and *weigh* it. But they insist on wanting to know the price. "It's a bracelet! Really chunky!" It drives me mad sometimes. If they say it's in perfect condiction, you can bet your ass a truck rode over it.

― nathalie's baby (stevie nixed), Thursday, 19 May 2005 17:06 (twenty years ago)

I hate saying my name on the phone, it's like why should this person know my name. I'm too egotistical for servitude.

― jel -- (jel), Thursday, 19 May 2005 17:06 (twenty years ago)

DUD - People who call ME to request information but then PUT ME ON HOLD! I hang up on them.

― n/a (Nick A.), Friday, 27 May 2005 17:55 (twenty years ago)

DUD - People who call ME to request information but then PUT ME ON HOLD! I hang up on them.

This was an unwritten rule at an old job of mine - the logic being that customers in the store took precedence over those on the phone.

― Tantrum The Cat (Tantrum The Cat), Friday, 27 May 2005 17:58 (twenty years ago)

The other day, this woman who had the appearance of someone who had once been told she resembled Nicole Kidman and had thus devoted herself fully to trying to look like Nicole Kidman came in and got angry because we didn't have as many pastries as she wanted to buy, or something equally stupid.
She was being really bitchy, and at the same time repeatedly referring to me as "dear" and "honey" in this irritatingly calm voice, and she wouldn't stop complaining about the lack of pastries, until finally I snapped and said something like, "You do realize they're just pastries. That you're upset about pastries."
She then smiled serenely and said, "It seems you need to work on your customer service skills, my dear." And I said, "It seems you need to work on not being a condescending creep."
So, it seems I'm not well suited to customer service jobs because I sometimes feel like a lot of the annoying customers are just trying to see how far they can push me.

― kirsten (kirsten), Friday, 27 May 2005 18:12 (twenty years ago)

She then smiled serenely and said, "It seems you need to work on your customer service skills, my dear." And I said, "It seems you need to work on not being a condescending creep."

You actually said that? Score! Have there been any repercussions?

― Tantrum The Cat (Tantrum The Cat), Friday, 27 May 2005 18:26 (twenty years ago)

Nah. The good thing about my job is that my boss always sides with his employees on matters like this. If she did call to complain, which I don't think she did, my boss would have assumed she deserved my wrath.

― kirsten (kirsten), Friday, 27 May 2005 18:29 (twenty years ago)

Oh, I meant "nah" to no repercussions. I did actually say that.

― kirsten (kirsten), Friday, 27 May 2005 18:29 (twenty years ago)

Nice - it's good when your employers have your back in those kind of situations.

― Tantrum The Cat (Tantrum The Cat), Friday, 27 May 2005 18:42 (twenty years ago)

kirsten that's so great that you can get away with that. score indeed!

― Maria (Maria), Friday, 27 May 2005 18:52 (twenty years ago)

Yeah, it's great! It feels good knowing that I can stand up for myself when people are unreasonable or exceedingly rude. Whoever decided that "the customer is always right" clearly never stood behind a counter in an apron.

― kirsten (kirsten), Friday, 27 May 2005 18:55 (twenty years ago)

Whoever decided that "the customer is always right" clearly never stood behind a counter in an apron.

They also never sold computers, or digital recording equipment. I coined a motto years ago: "The customer is often wrong, and frequently dangerously misinformed".

― Tantrum The Cat (Tantrum The Cat), Friday, 27 May 2005 19:01 (twenty years ago)

'and oftentimes just plain stupid'

― luna (luna.c), Friday, 27 May 2005 19:32 (twenty years ago)

I was bitching to the sri lankan kitchen guys the other day about the drunken uni students, they told me I wasn't professional enough and that if I had to deal with the racism they had to deal with every day I wouldn't be complaining.
I still haven't worked out how to react.

― Nellie (nellskies), Saturday, 28 May 2005 15:53 (twenty years ago)

"I don't have to accept abuse just because you would. Get one decapitation."

― Rock Hardy (Rock Hardy), Saturday, 28 May 2005 15:56 (twenty years ago)

I love people who, when you ask for their name, pause and say "uh..." LIKE THEY'RE TRYING TO REMEMBER THEIR OWN NAME.

I also love people who request information by email, which I promptly send, but it comes back right away because they have one of those spam blocker things that wants me to prove I'm a real person. Guess what - you're not getting any information. Does that prove I'm real?

― n/a (Nick A.), Thursday, 9 June 2005 20:20 (twenty years ago)

I hate talking to people on the phone, and try to plan as much of the conversation as I can before dialling. hence, if someone asks me something that i haven't already covered in my head, i tend to go "uh...", pause for hours, and start stuttering and messing all my words up.

― caitlin (caitlin), Thursday, 9 June 2005 20:30 (twenty years ago)

xpost: our office has a general "sales@" email address, but when the sales staff reply they send from their personal work addresses.

So, the other day, we get an email from someone asking why their enquiries aren't being replied to. it turned out to be their over-enthusiastic spamblocker. they weren't a *complete* idiot - they had realised that they would need to unblock our address to receive email from us. Being a twat, though, they had specifically unblocked the "sales@" address, not pausing to wonder if we might be replying from a different address in the same domain. Duh.

― caitlin (caitlin), Thursday, 9 June 2005 20:35 (twenty years ago)

n/a sounds like a twee Denis Leary on this thread!

― Yakuza Ghost Six (nordicskilla), Thursday, 9 June 2005 20:36 (twenty years ago)

Well that's another thing that confuses me: sometimes I get calls from people that seem to have no idea what it is they want. It seems like they just dialed a number at random and just want something, anything, from anyone.

― n/a (Nick A.), Thursday, 9 June 2005 20:37 (twenty years ago)

I really hate my job.

― n/a (Nick A.), Thursday, 9 June 2005 20:38 (twenty years ago)

quit it and do something else before you get old and it's too late

― Yakuza Ghost Six (nordicskilla), Thursday, 9 June 2005 20:40 (twenty years ago)

"something else"

― Pleasant Plains /// (Pleasant Plains ///), Thursday, 9 June 2005 20:53 (twenty years ago)

free bird!

― Yakuza Ghost Six (nordicskilla), Thursday, 9 June 2005 20:55 (twenty years ago)

I dream about it every day. The problem, as usual, is money. It took me three months after moving to Chicago to get this job, and they don't pay enough to save up enough to pad another gap of unemployment. I'm applying for other things as I find them, have had a couple of interviews, but nothing amazing.

― n/a (Nick A.), Thursday, 9 June 2005 20:57 (twenty years ago)

Boo fucking hoo, right?

― n/a (Nick A.), Thursday, 9 June 2005 20:58 (twenty years ago)

I empathize.

― Yakuza Ghost Six (nordicskilla), Thursday, 9 June 2005 21:00 (twenty years ago)

three weeks pass...

Note attached to a subscription renewal form:

"Why do you ask the subscriber for her subscription #? It makes the customer mad, You figure it out! It makes me mad enough that I have to give you my normal address again"

Right, because I should be able to use my PSYCHIC FUCKING POWERS to find out who is sending us money and where they want us to send their newsletter.

― n/a (Nick A.), Thursday, 30 June 2005 15:32 (twenty years ago)

four months pass...

WHY DO ALL THE FUCKING IDIOTS WAIT TO CALL ME ON THE SAME DAY? DO THEY HAVE A FUCKING IDIOT MAILING LIST OR SOMETHING?

― n/a (Nick A.), Tuesday, 1 November 2005 19:30 (twenty years ago)

They're all hopped up on halloween candy!

― luna (luna.c), Tuesday, 1 November 2005 19:34 (twenty years ago)

Maybe everybody's getting their Sports Illustrated renewal football phones today and they're breaking them in.

― n/a (Nick A.), Tuesday, 1 November 2005 19:44 (twenty years ago)

don't be sad.

― F.R.I.E.N.D. (nordicskilla), Tuesday, 1 November 2005 19:47 (twenty years ago)

I am more tense and frustrated than sad.

― n/a (Nick A.), Tuesday, 1 November 2005 19:48 (twenty years ago)

don't be tense and frustrated

― F.R.I.E.N.D. (nordicskilla), Tuesday, 1 November 2005 19:49 (twenty years ago)

Will you give me a massage?

― n/a (Nick A.), Tuesday, 1 November 2005 19:51 (twenty years ago)

...alright.

― F.R.I.E.N.D. (nordicskilla), Tuesday, 1 November 2005 19:52 (twenty years ago)

Happy ending?

― n/a (Nick A.), Tuesday, 1 November 2005 19:54 (twenty years ago)

More of a twist ending.

― F.R.I.E.N.D. (nordicskilla), Tuesday, 1 November 2005 19:58 (twenty years ago)

What about the rest of us? We're still squirming in agony.

― The Milkmaid (of Human Kindness) (The Milkmaid), Tuesday, 1 November 2005 19:58 (twenty years ago)

No idea what that really means, but it sounds funny.

― F.R.I.E.N.D. (nordicskilla), Tuesday, 1 November 2005 19:59 (twenty years ago)

Not as funny as it feels.

― n/a (Nick A.), Tuesday, 1 November 2005 20:02 (twenty years ago)

I've lost all patience for newbies. I feel like I'm stuck in an episode of Leisuretown: "Hi! I wanna make music on my computer! But I don't know anything about computers! Or music! And I don't have any money! What have you got for me???"

― Tantrum The Cat (Tantrum The Cat), Tuesday, 1 November 2005 20:21 (twenty years ago)

A: "A tambourine."

― Thermo Thinwall (Thermo Thinwall), Tuesday, 1 November 2005 20:44 (twenty years ago)

"And how do I use that with my computer?"

― Tantrum The Cat (Tantrum The Cat), Tuesday, 1 November 2005 21:37 (twenty years ago)

A: "Get out of my store."

― Thermo Thinwall (Thermo Thinwall), Tuesday, 1 November 2005 21:47 (twenty years ago)

16. I get annoyed when people don't spell out weird person or place names, but I also get annoyed when people spell out names that I know how to spell.

Me: May I take your name please?
Him: Oombazoo Makleshnetnet Pontari Mbwah
Me: Pardon?
Him: Oombazoo Makleshnetnet Pontari Mbwah
Me: Sorry?
Him: Oombazoo! Oombazoo Makleshnetnet Pontari Mbwah!
Me: Didn't catch that, please say it again for me.
Him: Oombazoo Makleshnetnet Pontari Mbwah
Me: Nope, sorry, try it again.

This will go on for about five minutes until they break down and actually decide to spell it for me.

― dog latin (dog latin), Tuesday, 1 November 2005 22:19 (twenty years ago)

four weeks pass...

I gave my two week's notice today. No more customer service after that!

― n/a (Nick A.), Wednesday, 30 November 2005 19:20 (twenty years ago)

As a lot of people know, I'm leaving the telesales department and joining the training team so more money, more interesting, less bumph from customers! Actually, it's unlikely I'll need to speak to a customer again! YAY!

― dog latin (dog latin), Wednesday, 30 November 2005 19:28 (twenty years ago)

Congrats, fellow customer service exile!

― n/a (Nick A.), Wednesday, 30 November 2005 19:44 (twenty years ago)

You must be logged in to post. Please either login here, or if you are not registered, you may register here.