http://www.nytimes.com/2016/05/13/business/joes-crab-shack-tried-getting-rid-of-tips-it-didnt-last-long.html
In one closely watched case, Joe’s Crab Shack has decided to revert to accepting tips at most of its trial locations, six months after announcing that it would become the nation’s first major restaurant chain to test a no-tipping policy at 18 locations.The casual seafood chain, which is based in Houston and has more than 130 restaurants nationwide, raised its menu prices at the test sites and said it gave higher, fixed wages to its staff. At the time, Ray Blanchette, then the chief executive of its parent company, Ignite Restaurant Group, called tipping “an antiquated model.”But Bob Merritt, the new chief executive, announced in a conference call with investors and analysts last week that the company was cutting back the experiment and that it would continue at just four restaurants, according to Nation’s Restaurant News.Company research had found that 60 percent of the restaurants’ customers disliked the change in tipping, Mr. Merritt said. They wanted to inspire good service with their tips and they didn’t trust management to pass on the money to its employees, he said.But Bob Merritt, the new chief executive, announced in a conference call with investors and analysts last week that the company was cutting back the experiment and that it would continue at just four restaurants, according to Nation’s Restaurant News.Company research had found that 60 percent of the restaurants’ customers disliked the change in tipping, Mr. Merritt said. They wanted to inspire good service with their tips and they didn’t trust management to pass on the money to its employees, he said.
The casual seafood chain, which is based in Houston and has more than 130 restaurants nationwide, raised its menu prices at the test sites and said it gave higher, fixed wages to its staff. At the time, Ray Blanchette, then the chief executive of its parent company, Ignite Restaurant Group, called tipping “an antiquated model.”
But Bob Merritt, the new chief executive, announced in a conference call with investors and analysts last week that the company was cutting back the experiment and that it would continue at just four restaurants, according to Nation’s Restaurant News.
Company research had found that 60 percent of the restaurants’ customers disliked the change in tipping, Mr. Merritt said. They wanted to inspire good service with their tips and they didn’t trust management to pass on the money to its employees, he said.
:(
― I look forward to hearing from you shortly, (Karl Malone), Thursday, 12 May 2016 20:11 (eight years ago) link
https://medium.com/@driver8/while-no-one-really-believes-that-uber-is-protecting-drivers-from-racist-tipping-practices-the-c47145d2b82e#.t2ea2ij5e
OK, can anyone explain this controversy to me? I heard an American on a podcast say "This is terrible: Uber said they were tipping the driver for us, but it turns out that's not true!" If the tip is an automated %, then what's the distinction between the money in this "tip" and the money in the drivers' cut of the fare?
Shouldn't people just care how much money the driver gets from the fare overall?
Are the complainers implying that they knew exactly how much Uber cut the drivers and were calculating that there was extra money on top of that figure?
― Alba, Friday, 13 May 2016 09:03 (eight years ago) link
being tipped is being paid at someone's discretion or seemingly at someone's discretion if there's no hint of discretion it's not a tip it's just a payment
tipping is weird and makes people think or almost think weird things
― conrad, Friday, 13 May 2016 10:18 (eight years ago) link
It gives a sense of control to the consumer that makes them believe they have power in the transaction, affirming the validity of a class of worker that is more servant that server, paid at our discretion
― μpright mammal (mh), Friday, 13 May 2016 13:34 (eight years ago) link
https://munchies.vice.com/en/articles/internet-explodes-after-a-couple-posts-passive-aggressive-tipping-trick
― 龜, Wednesday, 14 December 2016 20:47 (seven years ago) link
diiiiiiicks
― mh 😏, Wednesday, 14 December 2016 20:54 (seven years ago) link
i wonder if there is a statistically significant correlation between referring to "the wife" and this kind of behavior
― Karl Malone, Wednesday, 14 December 2016 21:01 (seven years ago) link
he should be careful flashing that kind of cash around. pretty soon he won't be able to afford to take his wife to Denny's anymore.
― AdamVania (Adam Bruneau), Wednesday, 14 December 2016 21:24 (seven years ago) link
http://finance.yahoo.com/news/shake-shack-founder-says-tipping-is-a-hoax-142228863.html
― 𝔠𝔞𝔢𝔨 (caek), Wednesday, 11 January 2017 15:12 (seven years ago) link
It looks like this was covered in that WaPo article posted upthread (last year), but it was new to me:
How did tipping become the norm in the U.S.?Well, the practice has some racist roots––that go all the way back to slavery: pic.twitter.com/pyeAfdJrhV— Splinter (@splinter_news) September 11, 2017
― Beret McKesson (jaymc), Monday, 11 September 2017 19:21 (seven years ago) link
"But what if I told you tipping had a racist past?"
well, I'd stop doing it immediately. Thanks lady!
― sleepingbag, Monday, 11 September 2017 19:37 (seven years ago) link
oh man, there were comments to that effect
that's not how it works, it just makes it clear it's essential unless you go somewhere that you know wait staff are making a living wage!
oy
― mh, Monday, 11 September 2017 19:40 (seven years ago) link
Yes the blanket advice of "leave America immediately" is usually safely good
― passé aggresif (darraghmac), Monday, 11 September 2017 19:59 (seven years ago) link
brb going to your "lads" thread
― mh, Monday, 11 September 2017 20:09 (seven years ago) link
Hmmm 'oy' might be a fair translation tbh
― passé aggresif (darraghmac), Monday, 11 September 2017 20:11 (seven years ago) link
Having just moved to the US, my usual strategy of panicking and at least knowing I will never be back at this establishment is going to fail soon
― shackling the masses with plastic-wrapped snack picks (sic), Monday, 11 September 2017 22:02 (seven years ago) link
when i moved to canada i just started conversations about tipping with some people, and from that arrived at a blanket 20% tip in all service situations as being generous and therefore not making me look like a thrifty brit.
― -_- (jim in vancouver), Monday, 11 September 2017 23:00 (seven years ago) link
http://www.businessinsider.com/uber-for-busses-startup-launches-ico-to-end-tipping-altogether-2017-11
― iatee, Sunday, 19 November 2017 17:08 (six years ago) link
I hate these people
― .oO (silby), Sunday, 19 November 2017 17:26 (six years ago) link
startup launches to make poor people poorer
― bridge of donkeys, Sunday, 19 November 2017 17:35 (six years ago) link
also less free
― j., Sunday, 19 November 2017 18:22 (six years ago) link
I don't get it, is there any cost to the 'rater' of rating the server?
― kinder, Sunday, 19 November 2017 19:21 (six years ago) link
yeah, it's definitely evil but also makes no sense? I'm sticking with Bodega Box for my startup dollars.
― JoeStork, Sunday, 19 November 2017 19:30 (six years ago) link
They should have focused on CEOs. Their cryptocurrency could function both as a review and as a replacement for bonuses and stock options, and would follow CEOs to their next job in the CEO gig economy.
― A is for (Aimless), Sunday, 19 November 2017 19:43 (six years ago) link
Today the Trump administration took their first major step towards allowing employers to legally take tips earned by the workers they employ. https://t.co/bs6qMHHj7G— Economic Policy Institute (@EconomicPolicy) December 4, 2017
― mookieproof, Monday, 4 December 2017 22:53 (six years ago) link
https://www.nytimes.com/interactive/2018/03/11/business/tipping-sexual-harassment.html
― 龜, Monday, 12 March 2018 17:54 (six years ago) link
https://pbs.twimg.com/media/DjIeiG2XoAoBicK.jpg:small
― mookieproof, Friday, 27 July 2018 20:33 (six years ago) link
that person should be imprisoned for 18 to life
― ( ͡☉ ͜ʖ ͡☉) (jim in vancouver), Friday, 27 July 2018 20:34 (six years ago) link
"I'd rather spend that money on other things"
Oy vey. Yes I'd rather not spend ANY money when I get goods or services, but livinginaSOCIETYcostanza.gif.Actually I feel the exact opposite of her: I'm never going to miss an extra dollar or 2 I tipped someone, whereas the cumulative extra dollar from every customer is going to be a significant amount for a server.
― A True White Kid that can Jump (Granny Dainger), Friday, 27 July 2018 20:42 (six years ago) link
"I shafted every single person who served me this year, any establishment I frequent is prob spitting in my food and drinks, I live in shame about this but not enough so to actually change my behavior, but woohoo I now have 'saved' enough money to buy a Roomba"
― A True White Kid that can Jump (Granny Dainger), Friday, 27 July 2018 20:46 (six years ago) link
‘you chose that profession’the service industry: it’s a calling, not a grinding, degrading hellscape of shit-eating you hope one day to claw your way free from
― a Stupendous Leg of Granite (bizarro gazzara), Friday, 27 July 2018 20:47 (six years ago) link
it’s like being a monk, really, except you’re married to a spitting hot-plate instead of god
― a Stupendous Leg of Granite (bizarro gazzara), Friday, 27 July 2018 20:48 (six years ago) link
Where is this from?
― Yerac, Friday, 27 July 2018 20:58 (six years ago) link
https://www.eater.com/2018/7/27/17577272/bad-tipping-in-america-restaurants
i haven't read the article as it's a subject that makes me too mad
― ( ͡☉ ͜ʖ ͡☉) (jim in vancouver), Friday, 27 July 2018 21:00 (six years ago) link
(I've always hated stingy tippers and my partner is a server)
If someone is willing to give you quotes like that you should not let them remain anonymous.
― louise ck (milo z), Friday, 27 July 2018 21:03 (six years ago) link
Her friends suck too for going out with her and not covering her portion of the tip.
― Yerac, Friday, 27 July 2018 21:07 (six years ago) link
Complete ostracization is the only option.
― louise ck (milo z), Friday, 27 July 2018 21:08 (six years ago) link
When James dines out, which he does a few times a week, he says he plays a rounding game with the bill at the end of the meal. “I will add a few dollars and round it to an even number, say a $36.87 meal being tipped $3.13 to make $40.00,” he explains. “This isn’t because I want to tip, it just gives me a little mental math game and I like even numbers.”
― visiting, Friday, 27 July 2018 21:09 (six years ago) link
yes that article will make you mad.
in a just society, james, your head would be on a fucking pike outside a restaurant as a warning to other patrons
― a Stupendous Leg of Granite (bizarro gazzara), Friday, 27 July 2018 21:10 (six years ago) link
I remember distinctly once while bartending, these douchebros came into my bar in blyn (at the time they were out of place) and the guy stared me right in the eye as he took the round of drinks back to his table without leaving a tip. Like, daring me to say something. This happened every single time he came up to the bar. It was early evening and I was tending by myself so there wasn't much I could do. At least it was just bottle beer.
― Yerac, Friday, 27 July 2018 21:12 (six years ago) link
used to have hangover anxiety in my early 20s. did I say something untoward or act like a jerk last night at the bar?
in my old age, now I seldom have that anxiety, but when I do it's usually me worrying that I fucked up the tip when paying the tab and some bartender is shaking her fist and vowing vengeance when she goes through the night's receipts
― mh, Saturday, 28 July 2018 16:23 (six years ago) link
you are all wrong, sam is 100 otm but for the comment about them choosing that profession which is shitty
dont blame sam because youve accepted this nonsense system
― dele alli my bookmarks (darraghmac), Saturday, 28 July 2018 18:49 (six years ago) link
It’s sort of a reverse prisoner’s dilemma where if everyone agrees at once to stop doing it then things would be better but if you just do it because you feel like it, you’re not exactly *galaxy brain* you’re just being a dick.
― devops mom (silby), Saturday, 28 July 2018 18:53 (six years ago) link
ok she is also wrong re just feeling like it but hey theres no wrong way to be right
in fact i cant figure if my main view of ilx is that its found all the right ways to be wrong, all the wrongs ways of being right, or whether we're all just fellow travellers in a cruel world but some have better movie recommendations
― dele alli my bookmarks (darraghmac), Saturday, 28 July 2018 18:55 (six years ago) link
Anyway the way to the end of tipping in the USA, already in progress, is through establishments going explicitly tipless and adding service charges. No way is having brave consumers stiff servers out of principle an act of solidarity.xp ilx is mostly where we take opinions we learned on Twitter and try them out on a small audience before going wide with it
― devops mom (silby), Saturday, 28 July 2018 18:56 (six years ago) link
wait
why do *we* have a sandbox then
― dele alli my bookmarks (darraghmac), Saturday, 28 July 2018 19:14 (six years ago) link
not all progress happens thru solidarity
(sorry hoos im sorry im sorry)
also is the service charge a stepping stone towards "the price is the price" because even listing service charge is a sad excuse of responsibility for running a business imo
― dele alli my bookmarks (darraghmac), Saturday, 28 July 2018 19:16 (six years ago) link
i have my own methodology for assessing how much to tip
if you don't want to tip, you shouldn't have to, though
i hold nothing against those people
the current system of tipping in north america is not good though
― F# A# (∞), Saturday, 28 July 2018 19:37 (six years ago) link