Let's bitch about our stupid, annoying co-workers

yep - not a bad idea there too!

kinda glad my team isn't really like that. we go through ebbs and flows, and most of us offer up our free time to each other when someone needs help, but nobody demands it from anybody, which is how it should be (and fuck it, even if you're not all that busy, you should be able to enjoy those lulls, because you sure as fuck aren't going to have them forever).

in 2011, I was part of a team that handled tickets, and managers used an Excel tool that estimated the daily work hours for everyone. The creator himself admitted it was a flawed tool that largely couldn't take complexity of tasks into account, but managers treated it as gospel. If you assigned four tasks to yourself that the Excel tool estimated as 4 hours of work, but you took 8 hours to do it as one or two of them were complex tasks, you got chewed out for taking on "too little work".

We complained about it, managers were not listening to our complaints, so I gamed the system. I knew the Excel formula assigned one hour to any call-review ticket, so my last two months, I would deliberately find tickets with one call to review that lasted 5 minutes or less, assigned 8-10 of them to myself everyday, and got praise for all of the 'hard work' I was doing. so the system would show me doing 8-10 hours of work when I'd be doing maybe 1-2 hours of it. felt zero guilt for it either - they decided to reward the appearance of doing work, so many of us made it work in our favor.

then the department dissolved and I moved to a department that gave me an instant promotion/raise. win-win.

"i need you to stop volunteering my time, i do important things you don't need to know about all day, every day."

Should be a sign to hang

i'm giggling at this one (mostly cos it's not my problem to fix).

we rolled out new telephony software with a live date of 3/30 for this team. during requirements, they specifically asked the dev team to record their personal, non-business lines, because they often give out their direct # to clients. during the training sessions, the trainers and I repeated that these lines would be recorded per their request.

Yesterday, one of the managers comes to the dev team panicked, saying "there's a government agency we call where the call can't be recorded, how do we turn recording off?", and the dev manager is pissed, telling them you can't just hit a button and turn it off and on, and showing them the requirements they agreed to, and asking how nobody thought of this in the 1.5 months of development.

this week was rough. i've decided i'm actively looking for a new job now. my boss is a huge problem who makes me very angry. it turns out you can't be a wannabe tyrant, executively incompetent (adhd?), pretend everything is fine and not your fault actually, and have anyone sane like you, unless your own boss is a slimy coward who benefits from the dysfunction.

best of luck and hope you're able to find a new job. your manager sounds like a nightmare.

little more of a serious thing today, but an HR complaint came out in regards to a class I supervised (but did not lead) recently. not necessarily anything to do with me or the trainers (I have no idea what it's about). But one of the trainers, who works for a partner site that we work with, was invited to a confidential meeting to discuss the complaint.

She wasn't sure if she should attend, largely because she's technically not an employee of my company (and I have no idea what the co-employment laws are in regards to HR compelling a testimony). The correct move would be to ask her manager, who would reach up to the leader of her company if needed, but instead, she inexplicably asked me, while also sharing a screenshot of the invite, making me aware of a confidential investigation that I wasn't supposed to know anything about.

it's probably not a huge deal, as it didn't have any specific details about the investigation, but nonetheless now puts me into a position where I have to be careful to respond correctly, otherwise it'll give the appearance that I interfered, albeit accidentally, with the investigation.

eventually just pulled back and said that neither me nor my manager should really be giving direction here, and to reach out to their manager/location leader, who can follow up with my company's leaders if they need to.

of course, 30 minutes before me taking three days off, lol.

(most likely, the complaint is about one of the students, who probably broke the code of conduct at some point or something. who knows)

the chair of my department, a nice enough guy who seems in over his head and also seems blazingly incompetent as an admin, has consistently scheduled events and meetings during one of my classes that many of my students are compelled to attend.
at first i thought it was just a quirky thing, but it actually seems to be a weird pattern— there are few to no events at other times. i am guessing that the day of the week is the best time for him, schedule-wise, and so he basically just forgot that other classes exist…even tho he makes the schedule lmfao.

at this juncture i can’t complain too much— but jfc it is tiresome and really disruptive to deal with students having to leave or miss class all the time. one student even said it seemed akin to bullying!!

The correct move would be to ask her manager, who would reach up to the leader of her company if needed

gonna guess this is the actions of someone with a lousy manager they feel they can't trust

possibly.

in other news, STILL haven't had an interview scheduled for the new position, and it's been almost a month. I checked with the recruiter a week and a half ago and was assured (with somewhat of an annoyed tone) that I was still going to be interviewed, but the interviewer was in and out of the office the past few weeks. unless the guy spent a month in Cabo, having a hard time understanding how he couldn't even SCHEDULE the interview yet, even if it's set for far in the future.

having been through this cycle on both sides, as interviewer, and interviewee, this is abnormal, as usually you get interviewed a few weeks after your pre-screen. it feels like something is amiss but holding out hope. not the end of the world by any means, I still have a job obv.

pretty much had a warning meeting today, presented as 'performance coaching,' but from my manager's follow-up email it looks like a semi-official write-up. she had the director there / on her side. do some agreed upon in writing things or risk getting fired. lots of other stuff too including some snaky things from an unnamed "coworker". feels like she wants me fired. putting all the energy i can into search for a new job. in the meantime need to doggy paddle at this one to hold onto it because i have no backup right now and i don't want to be homeless.

thankfully "stop posting to ilx" was not a listed item ; )

can't sleep, feeling like such a stupid fuck-up. time to move on but the future looks worse. years of twiddling my thumbs, no skills, i hate my career choice but i have no idea what direction to move in.

boss takes a week vacay, despite assigning no backup to a class he was supposed to be supervising, so we got a frantic email from one of the instructors asking why two days in, no preparation had started yet. because I asked the big boss about it, now I've been asked to take over, because whomever smelt it dealt it.

he also randomly assigned me two classes to 'support' from tomorrow through next Tuesday, without telling me and without giving me any instructions as to what I'm supposed to be doing.

this is all very much inspiration fuel for my interview on Monday.

Ugh, that's obnoxious. Sending all of the good luck vibes for Monday, you'll knock it out of the park.

Feeling completely overwhelmed here now. My boss resigned suddenly about a month ago for a better position (win in the long run, but making the short term hellish) and we've got one key team member out on maternity leave for another few months. Despite constantly acknowledging how short we are, boss's boss (now my boss for the near future) is just cramming through new initiatives and launching new projects left and right. Everyone is super stressed and I can see imminent burnout on a few people as I type, but every meeting starts with, "I know we are all struggling and behind, BUT I'd like to start adding XYZ to our plates...". The disconnect is infuriating.

map, wishing you luck in your search for a new job. it sounds like you're stuck with a manager that will always impede your growth so hopefully you'll be able to find less choppy waters elsewhere.

jon, I hate 'acknowledgement culture', where people think acknowledging the problem is sufficient relief for beleaguered employees. that and "gift cards" to thank people for going through needless Hell. I know boss's bosses are often very disconnected from reality and the needs of those on the ground - how well do you know them, are they receptive to feedback or are they more the dismissive type? and is there a search for boss's replacement?

Just wondering if meeting with teammates behind the scenes and then trying to unified present your concerns would be helpful, or if this boss is the more dismissive type? at the very least, they need to answer for what they plan to DO about the fact that you're all struggling/behind.

hope things improve for you all soon!

so re: boss's fuckup this week, it looks like he's trying to frame this as "well, this class's dates weren't finalized so I had no idea when class would start before I went on PTO", which is complete bullshit because you can see in the Tracking Chart's version history that he himself updated the training dates last Monday, indicating a 4/24 start date. Even if these dates weren't final, that should have been enough for him to reach out to the people sponsoring the class and tell them "Reach out to my backup once details are finalized, they will schedule preparation and take care of all of the tasks", and then tell THAT person what they needed to do.

instead he just peaced out and told nobody so now there's like 5 managers working on this. Boss's boss is doing the thing where she's dropping pass agg hints that she may be talking to him about this when he's back, without outright saying so.

re: new job front, it will likely be at least a week or two before I find out the result after I interview (and sometimes there's a second interview). but I think that's fine as I have a really busy May so me starting in a new role in June would be perfect.

good luck!

xpost - thanks, this particular person is open to talking, but one of those things where you walk out of the office feeling heard but then... nothing. I'm not along in that assessment. I figure I'll take another run if (or when) things calm down a bit, right now I sense some instant defensiveness (like, "I'm doing the best I can!") when certain topics come up. Others have totally noted and expressed frustration with the same thing, but haven't had a chance to discuss broaching it as a team (again, the whole busy thing).

We'll see, it's just been a really stressful few weeks and constantly hearing "I know we're busy but..." is killing me a little each time.

"...but what? but what are you gonna do about it? *Flips table with Herculean strength*!"

while they're sitting on it

xp - jon - I think the unified front is a good idea, as well as one of the following:

1. collectively determine what your team feels is possible and comfortable and what you believe the priorities should be, and then framing it as, "helping the boss' boss get a clearer sense of this team that is now their direct responsibility to handle"

2. if your team doesn't have a clear sense of or consensus around it, tell the boss' boss, "As you know, our team is struggling and is feeling a bit overwhelmed right now, what do you see the priorities as right now? We are trying to do all the things, but what are the (pick a small number) of things that are crucial?"

I have a tendency to end up in positions where I'm having to quickly fix problems that former leaders/managers have made (who have either quit or been fired) as well as ... fixing messes in general, so I can kinda relate to the boss' boss position? Maybe? But like, having a good sense of what and whom I'm working with, what resources I have available ... really helps save time and energy from a "new" manager perspective. ... Unless the person is an arrogant asshole who just wants to impose their perception of reality on everyone because "that's how things should be"

is this manager the type of person who will forget all of the things they've assigned you and won't notice if some things aren't finished when they asked?

(cos if so, that's always an idea...lol).

Yeah, I mean I'm sympathetic to the boss' boss also being in a rough position with the relatively abrupt departure at a bad time of year, but there's just no effort to communicate with us, it's just add to the pile, add to the pile, add to the pile. I brought it up lightly and delicately in my last one on one, just to get it out there and test the waters, but the boss' boss immediately switched to a defensive mode that really wasn't productive, so I didn't push it.

Trying to work on the united front thing but it's hard, as a result of the increased workload we are hardly ever in the same together at the same time, much less even schedule time to talk.

I mean, I get it and anticipated this transition period to be a struggle and a little rocky, I just think a productive discussion about the realities would be helpful for all of us. Like, the boss' boss is ultimately the one who looks bad when things fall through the crack, so you'd think they'd want to have a grasp on what feels reasonable.

Yeah, there are definitely some minor things that aren't ultimately important anyway that fall by the wayside, but not enough to make my plate feel any lighter.

that's kinda what I was thinking in a way ... like, if you have a tacit agreement about what things are the most important, then the other things, if you drop the ball and just pass the buck without acrimony ... the "without acrimony" part is key tho, because otherwise you end up with circular firing squad of "well, B didn't do that," and "Oh, you're one to talk, C, you didn't do that other thing."

I feel like managers in general get tunnel vision with their stress rather than 'sharing' the stress with the people below who are also impacted (probably moreso) and turning it more into a team-building opportunity.

one results in everybody being unhappy, the latter results in reduction of stress and finding solutions

sarahell otm.

I just think a productive discussion about the realities would be helpful for all of us. Like, the boss' boss is ultimately the one who looks bad when things fall through the crack, so you'd think they'd want to have a grasp on what feels reasonable.

exactly! no one enjoys failure. So ... let's figure out a way to not fail by being realistic.

Yeah, sarahell definitely otm, the difficulty lies in that working in an academia serving capacity, it can get really tricky to navigate which ones might or might not come back to bite you in the ass. Definitely run into a few cases of someone casually asking me for something and adding, "but only if you get a chance, it's totally understandable if you don't have time now" turn into two weeks later an email to senior leadership about how their request was being "ignored".

oh! that's really great ... ugh

ultimately the goal at work should be to accomplish a task, and when something doesn't go according to plan, to figure out what happened and if it's preventable next time. actually casting blame at an individual should only be a secondary necessity, where in the course of investigating what happened, a significant gaffe or performance issue was identified.

but with wages being flat alongside inflation and growing living expenses and the 'at-will' states many people live in, not to mention the hair-trigger tempers of Executives, I think many employees have sort of been conditioned into a "point fingers first to get the heat off of me" type work environment. (note I'm not excusing this behavior - management and leaders exist so they can create a culture of trust so people DON'T do this backstabby shit - but they themselves are often just as guilty of this if not more!).

Oh it definitely happens a lot, particularly when you get into the complicated relationships that evolve once you have contractors, owner's reps, architects, engineers and others all doing their thing. Fortunately I learned this lesson very early on in my career and I've gotten to be really good at documentation and keeping the receipts.

One of the perks is watching someone shrivel down after their ill-considered finger pointing attempt is stymied by literally one email I've kept.

yeah that's somethign I had to learn very early on. sigh....corporate America!

right now I'm having to deal with what is pretty obviously prejudiced behavior by a class of learners towards an Indian trainer. sadly, although this was my class to supervise, I couldn't for the majority of the last two weeks as they double booked me to lead my own class the first week of April, and I was on PTO all but one day last week, so I had a backup watching (who reported no issues). The other instructor had noticed this and had a message ready to send to me and deleted it (which I wish they wouldn't have).

they basically treat the other instructor differently, going completely silent during activities she leads, not participating, getting side tracked, spending time complaining that they don't get it in chat. and half of them are going behind the instructor's back to the other to ask why she couldn't just train the whole class herself and creating a secret chat to badtalk the BI.

of course I am on PTO tomorrow and simply don't have time to unpack it all today but have a meeting set up next week and am currently working on addressing the behavior going forward. but why are people like this. our company is more progressive than most so this isn't something I expected to see.

had to give constructive feedback to a trainer from last week. I schedule it for yesterday, they accept it. Time for meeting arrives, they don't show, and aren't even online. Manager tells me after the fact they called out sick, but didn't tell me so I could reschedule. Asks me to reschedule for today.

Today, I reschedule it, and she's here and working and accepts, and then right as meeting is supposed to start, again goes afk, and then when I ping her to ask if she's joining, logs off.

not rescheduling a third time, you can just read the feedback via email then. this is someone who tends to melt down with even the mildest feedback too , which is a shame, because it's nothing earth-shattering here.

I think I mentioned itt that the person who I had been reporting to for all five years I've been here left for another job, kind of out of the blue. On the whole, it's a net win because the guy was not great for any number of reasons. However, the one good thing he was doing was including me in some bigger picture planning exercises, something I've been hoping to do and reinforcing in my reviews and one on ones and was kind of a big reason why I took this job in the first place.

Anyway, I had hoped his departure and the wait for his replacement might be a good time to take on more of these responsibilities and prove my worth. I approached the head of our department about it and she was a little vague, but gave some encouraging feedback about wanting to use this time as a chance to completely rethink our department and get me into more of the role I wanted to grow into. I was feeling cautiously optimistic and glad to know we were going to use this change in leadership to rethink some things.

Well, I don't know what the fuck happened in the week and a half after that conversation. Earlier this week she (the head of our department) announced his replacement and that nothing would change, in fact she used the phrase "plug and play" four times in a 15-minute announcement as to how he would slot in exactly into our existing system as-is. I get that it's the path of least resistance from her end, but it was so depressing to know we'd be squandering a good opportunity to rethink some things.

So I approached her again about wanting to take on more of this other role and was essentially told, "yes, I think that would be a great fit for you and I really want you to take that on, but I can't afford to lose you in the position your in right now". Really hard not to read that as, "I know you'd be a better fit in a larger role, but it's more convenient for me that you stay exactly where you are, fuck your career development". Funny that she is worried about losing me in this position, because effectively telling me I have zero chance for advancement is ultimately going to result in that anyway - and definitely in a less beneficial way.

ugh, I'm sorry dude, that is the worst thing asshole managers do.

"I need you here" is such bullshit. If your department is that fragile that someone advancing to a higher position would wreck it, then you don't have a functioning department.

We definitely don't. Our department is running on about a third of the staff we had 5 years ago and about a quarter of what we actually need to successfully handle the volume of work we have, but she gets to look good by running her department cheaply on a shoestring budget.

Even setting aside the personal sting of it, I just don't get that attitude as a manager. Like how the fuck do you think that encourages the best work out your team or encourages long term retention when you flat out tell your staff, "it's easier on me if you just stay where you are and never grow, so I'm going to make sure you don't". Like how does that even cross someone's mind as a good strategy, long term?

sometimes the only thing that speaks volumes is when the work starts to suffer. not that I'm suggesting sabotage or anything, but if deadlines start being missed because people no longer bend over backwards and kill themselves to ensure they're met - then suddenly the manager gets questioned.

xpost 95% of managers shouldn't be managers, full stop. probably half of them do it because of the power it gives them, the ability to boss people around, be unaccountable to the same rules as everybody else, and take more time off. others were just chasing a bigger paycheck and instantly regretted the decision, and then take their misery out on their direct reports.

That leaves the small sliver of managers that are truly great at what they do, and those managers get laid off or fired because they actually challenge their bosses on things and aren't willing to sacrifice their employees' happiness for the job. so leadership fires them and replaces them with the other 95% of people who will.

That all checks out. It sucks to have it confirmed in such a blatant way though.

yeah. I'm sorry dude :(

you deserve a shot at loftier things, not to be stifled by the person who's supposed to help further your career.

"Why iSN'T ANYonE loyAL AnYMore?"

exactly, fuck that canard.

I totally took advantage of my boss's disorganization this week, lol.

I bought tickets late last year to see Helloween on 5/16 in St Pete. It's on a Tuesday, and St Pete is 2.5 hours away. I didn't initially request a PTO day as I'd already taken a ton in May, assumed since I don't teach many classes these days I could just leave work early that day, and figured I could revisit taking PTO as I got closer.

Two weeks ago, I figured "I should probably take a half day", only to find out they signed me up to lead a Train the Trainer class with a buddy that day. While I could have the buddy take the second half of the day, more often than not, the enrollments usually get so large that we wind up splitting the class in two, so very good chance I'll be solo that day, meaning not getting out until 5:30 and possibly getting out of my house real late. FUCK.

so then last week, I go back in and start thinking about how I can possibly arrange it with my buddy to get out an hour early, but now the schedule's changed! Now I'm no longer leading on 5/16, boss has moved me to other days later in the month, and replaced me with someone else! Hooray. so I write in the half day PTO and send the appropriate notification, boom, done.

Two days later, boss decided to change his mind and put me back in the class. But now has noticed I have PTO and begrudgingly has to allow it because the schedule was clear when I requested it and the head of dept has already blessed it.

boo-yah.

(for most other classes, if you had a desire to take PTO and they'd booked you wayyyy in advance to lead something, they'd just find someone else. this is just one of those weird ones that only 4 of us know how to teach).