oh no!! mainframe calamity!! oh no!!

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i. two weeks ago we called the fax mender guy in and he pointed out that the fax would work better if it was plugged in
ii. just now i called IT in and he pointed out that my computer wd work better if the keyboard was jacked into the mac

― mark s (mark s), Friday, 15 November 2002 15:52 (twenty-three years ago)

What did you do after you beat in his skull?

― Ned Raggett (Ned), Friday, 15 November 2002 15:57 (twenty-three years ago)

Regreted it?

― jel -- (jel), Friday, 15 November 2002 18:16 (twenty-three years ago)

I did low-level tech support very briefly, and was constantly surrounded by guilt over these issues. It required such tact: "Clearly you're a highly competent and intelligent human being, but I'm forced to ask once again -- are you absolutely sure that this computer is plugged in? Don't worry, those plugs fool me sometimes, too!" The worst was asking an already very irate person: "Are you positive that this is a computer you're describing?" (It wasn't!)

― nabisco (nabisco), Friday, 15 November 2002 18:40 (twenty-three years ago)

Me to a coworker, 30 min ago:

"What seems to be the problem, then? The copier isn't turned on? Have you tried pressing the 'On' switch? Yes, it's right on top, next to all of the other buttons. Did that work? Good, have a nice day."

― chzd (synkro), Friday, 15 November 2002 19:06 (twenty-three years ago)

My favourite (told to me, so it may easily be urban myth) was of a GP who called a computer help line after buying a modem. He was confused as to how he got onto the internet with it. It soon became obvious that he didn't have a computer, just the modem.

The other classic is "My coffee-cup holder has broken!" of course.

― Martin Skidmore (Martin Skidmore), Sunday, 17 November 2002 16:05 (twenty-three years ago)

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