Telephone Company Employees Search and Destroy!!

For the love of GOD! Are all telephone company staff useless twunts?! I’ve just had the most irritating conversation with a telephone company employee to date, and believe me I’ve had some crackers!
When I moved in to my new house with my boyf we got a nice new cable telephone, and they had this special-super-one-time-only-deal type thing on where you could transfer your old BT number across to cable for free, so I signed up. That was in August, I’m still waiting.
First of all BT cut my old line off the day I moved, after numerous phone calls and a letter telling them they shouldn’t (it has to stay connected for the cable people to transfer the number).
After about a million phone calls they reinstated it but with a brand new number and brand new contract, so another few hundred phone calls later they put it back to the old telephone number but with a new account number (are you following this?).
I then had to write to the cable company and tell them the new account number (by this time I had 3 account numbers) but the useless twunts tried to transfer the old number with the old account number and it doesn’t exist, cue another bout of exasperated phone calls.
So finally last week I got it sorted out and the cable people got the right BT account number and everything is set go.
This morning I phone the cable people to ask when the number will transfer and the guy refused to speak to me. Now I set the cable account up in joint names, and both the boyf and me both signed all the paper work, but this fuckwit insists on speaking to a man with my boyf’s first name and my second name, so I tell him no such person exists and he starts to argue with me!
He says that’s the name on the bank account our bill gets paid from and because of the data protection act he cannot talk to me. So I calmly explain that the bank account is in joint names and he tells me it isn’t, and I quote “I can read you know, and it says Mr ----- ----- on my screen”. I gave up and asked to speak to a supervisor who took the same attitude!!!! He said “well that’s the name on the account we take your money from and we wouldn’t get the money if we had the wrong name”. I had to argue with him until he called some other department to check they had my name and signature, even then I didn’t get an apology. Jesus!!!!!!!!!