Mild paranoia with regard to pay pal/credit card scams

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So i had an old friend in town last night. he told me that a week ago he received a call from his credit card company asking him when he made his last charge and how much it was for. he replied and the rep told him that someone was trying to process a fraudulent transaction for just under $1000 on his account and that they would be cancelling his account and sending him a new card.

the next day, he and another CC co. rep eventually tracked it down to one of those bogus scam emails that looks authentic but sends you to a legitimate looking paypal website but is actually on a renegade site asking you for your password or something of that nature. he also mentioned he received a week later, three $100 prepaid phonecards sent to his home address that were intended to be sent elsewhere (he was never charged for those oddly enough).

so i take this all in, and about 20 minutes later i get a phonecall on my homeline. it's a man calling on a cellphone with an exotic accent asking to speak to me. i know a lot of jolly jokers who often call adopting ridiculously exotic accents, so i assume an incredibly absurd exotic accent saying that i'm not there but i would be happy to give him (me) a message. he said that he had some phonecards to send to me… the lightbulb clicked and I immediately remembered that I recently paid for a watch on ebay with paypal. I asked to take his name and number, but the guy just said that he'd call back.

In a strange coincidence, over the last 3 days I've received in my yahoo account 3 emails from "donotreply@paypal.com" saying I have 5 days to change my password due to new security policies and the email had an .exe file to click. I was immediately skeptical when I received the first one on Tuesday and logged into the paypal site to see if there were any similar warnings there, and there were not. Today I scanned the .exe file to confirm that it was a virus and my assumption was correct again.

So, here are my questions for you kind souls:

#1. If this guy was a telemarketer legitimately offering me phone cards, why was he calling from a cell phone? (Also, the only telemarketing calls I get are on the weekend from the SF Chronicle).
#2. Do you think the phone cards thing is pure coincidence?
#3. I've never clicked on any faux paypal links before, I'm pretty conscious of things like that based on some stories I've read.
#4. What types of precautionary measures would you take if you were in this situation?
#5. Am I being paranoid?

gygax! (gygax!), Friday, 12 December 2003 19:21 (twenty-one years ago)

#3 is obv. not a question, just background info. Feel free to provide your credit card # instead.

gygax! (gygax!), Friday, 12 December 2003 19:23 (twenty-one years ago)

gygax!, I've been getting those paypal emails too, but I've just been ignoring them. Of course, I don't remember ever even signing up for paypal, so I feel pretty certain those are a scam anyway.

Sarah McLusky (coco), Friday, 12 December 2003 19:24 (twenty-one years ago)

Weird. Sarah got a call on her cell phone at 6:15 this morning from someone claiming to be from NetZero. I picked up the phone for a second and it sounded like the person was pleading with Sarah not to hang up and saying that she was sorry she had woken up her roommate (note: I was already awake). We just assumed it was a prank call.

NA (Nick A.), Friday, 12 December 2003 19:24 (twenty-one years ago)

I think Marrissa Marchant said it best: "Can not trust pay Pal. They are tall but not beautiful like me."

Huckleberry Mann (Horace Mann), Friday, 12 December 2003 19:25 (twenty-one years ago)

actually here's what she really said (indicating this may be quite widespread):
I will only be accepting money orders(no personal checks, no cashier checks). I don't deal with credit cards anymore, it is too
dangerous for you to use pay pal.
I will have to look into how to accept money from abroad. If I don't receive help from the public to
fund my albums, I will have to work another job. Then I will up my price to 2500.oo because the public didn't help me, and because I
would need to pay my bills, and people upload cds on the internet so people don't have to buy any. If people are generous, then my
prices will go down.

Huckleberry Mann (Horace Mann), Friday, 12 December 2003 19:28 (twenty-one years ago)

Gygax -

#1. If this guy was a telemarketer legitimately offering me phone cards, why was he calling from a cell phone? (Also, the only telemarketing calls I get are on the weekend from the SF Chronicle).

I can't tell from your post if the guy was calling to just confirm your address to send you phone cards, or if he was trying to sell them? It's probably a scam -- you get $200 in phone cards for a convenience/shipping fee of $7.95 or whatever, and he gets your c.c. number to use as he sees fit. I personally don't ever answer the phone unless it's from a person I know; if it's important, the caller would leave a number. Incoming phone calls are just too freaking anonymous to trust the other party. Sad but true.

#2. Do you think the phone cards thing is pure coincidence?

I think so. It sounds like whoever had your friend's c.c. number was using it to buy easily re-sellable items like phone cards.

#3. I've never clicked on any faux paypal links before, I'm pretty conscious of things like that based on some stories I've read.

NEVER click on any links in e-mails that are unexpected from sites like Paypal, eBay, or any banks. Always go to the URL bar yourself and type in the company's address. The only time I click on links is when I am certain it's legit, and I even do this by looking at the e-mail headers to make sure the message was routed through Paypal's servers.

#4. What types of precautionary measures would you take if you were in this situation?

I think you're OK as it is. It probably couldn't hurt to go online and look at your c.c. activity every few days. Also, contact the 3 major credit bureaus and have a fraud alert put on your file. It will mean you won't be able to get instant credit at stores or online, without them first having to contact you to verify you are who you say you are, but that's a small price to pay.

#5. Am I being paranoid?

Nope. I was a victim of identity theft about 5 years ago and as a result I've gotten really cagey and naturally suspicious. There are a lot of angles that scammers can work, so your best bet is to be proactive in choosing who you want to do business with and not wait to be approached anonymously with some great offer or threatening e-mail.

Baked Bean Teeth (Baked Bean Teeth), Friday, 12 December 2003 20:00 (twenty-one years ago)

thanks for the advice bbt.

gygax! (gygax!), Friday, 12 December 2003 20:54 (twenty-one years ago)

Send those spoof e-mails to spoof@paypal.com.

Kerry (dymaxia), Friday, 12 December 2003 22:23 (twenty-one years ago)

thanks will do kerry.

gygax! (gygax!), Friday, 12 December 2003 22:28 (twenty-one years ago)

ha, as part of my job I just coded some pages for paypal about these spoof hoaxes. It was the first I'd heard about these, but I did eventually (this week) start receiving them. I've just been deleting them. They are as ubiquitous as the Nigerian scam now.

anthony kyle monday (akmonday), Friday, 12 December 2003 22:34 (twenty-one years ago)

Hi - just wanted to add that my parents company obviously use regular land lines but, due to the provider they use, calls received from the appear to be coming from an unknown mobile. So that in itself might not be proof of guilt.

(this is in the UK obv)

Markelby (Mark C), Friday, 12 December 2003 23:13 (twenty-one years ago)

I think that the old rule of thumb about AOL/Yahoo/Hotmail mail accts applies to ebay/paypal/etc, in that they will never ask you for your password and so never give them out, online and otherwise.

Leee Iacocca (Leee), Friday, 12 December 2003 23:21 (twenty-one years ago)

Even if you are getting IMed by Steve Jobs.

Leee Iacocca (Leee), Friday, 12 December 2003 23:21 (twenty-one years ago)

Dean Gulberry (deangulberry), Friday, 12 December 2003 23:29 (twenty-one years ago)

gygax! (gygax!), Friday, 12 December 2003 23:37 (twenty-one years ago)

Dean Gulberry (deangulberry), Friday, 12 December 2003 23:44 (twenty-one years ago)

God, I should SO name my band that...

El Santo Claus (Kingfish), Saturday, 13 December 2003 07:20 (twenty-one years ago)

never, ever, EVER click on an email link that ends in .exe!!!

Pashmina (Pashmina), Saturday, 13 December 2003 12:10 (twenty-one years ago)

Oh, I forgot to add - when you forward them, make sure they have the complete headers.

Kerry (dymaxia), Sunday, 14 December 2003 04:59 (twenty-one years ago)

My boss got a Nigerian scheme spam today! Except she's not in, so one of the other women in the department (less internet savvy) read it, and freaked out. I felt so bad having to explain to her that it was a simple scam, and how it worked, and that it was all OK to delete it.

I got a few paypay emails the other day, and was all WTF? cause even though I was thinking of it, I never opened an account there.

HRH Queen Kate (kate), Monday, 15 December 2003 10:58 (twenty-one years ago)

one year passes...
just got a scam email whose paypal links actually point at something called optibiztech.

heads up

ronny longjohns (ronny longjohns), Sunday, 17 April 2005 12:08 (twenty years ago)

five years pass...

From: hamidahh✧✧✧@ya✧✧✧.c✧✧

Subject: Dear Optimum Subscriber

"Resident, I can see you achieving and coming up in life, just let me help. Literally I am reeling in $870 per week. Charlie Sheen is my hero, the guy lives life the way he wants to. Don't you want to live life the same way? You can destroy any bad thoughts of failing with the blink of an eye, you just have to blink. do it. Stop running in circles and start running out of ways to spend the money you're about to make clik here Your live is what you make of it, What are you going to make out of it with this?"

Wacky Way Lounge (Evan), Friday, 18 March 2011 15:18 (fourteen years ago)

Should I clik here?

Wacky Way Lounge (Evan), Friday, 18 March 2011 16:07 (fourteen years ago)

one year passes...

Been getting the occasional call lately trying to run a Yellow Pages scam on me.

Irwin Dante's Towering Inferno (WmC), Monday, 10 September 2012 14:47 (thirteen years ago)

people have been buying shit w/ my card for the past day

puff puff post (uh oh I'm having a fantasy), Monday, 10 September 2012 15:32 (thirteen years ago)

eek, sorry you're getting scammed

Irwin Dante's Towering Inferno (WmC), Monday, 10 September 2012 15:41 (thirteen years ago)

What's the Yellow Pages scam?

fun loving and xtremely tolrant (Billy Dods), Monday, 10 September 2012 17:26 (thirteen years ago)

Caller says "According to our records, the Yellow Pages listing you signed up for, the one where you pay for one year and get one year free, is about to expire. Would you like to renew it with the same buy one get one offer, or cancel it and just pay for the one year?"

Me: "I don't have any record or any memory of signing up for any Yellow Pages listing at all, so there's nothing for me to renew or cancel."

Caller: "Sir, I need to know one way or another if you want to renew the listing or cancel it."

Me: "I didn't sign up for it. If I do either one of the things you want, that would acknowledge that I signed up for it, but I didn't. Go away."

Caller: "Sir, I'll just have to turn this over to my supervisor and they'll be in touch with you."

Me: "...."
Caller: blah blah blah
Me: "...."
Click

Irwin Dante's Towering Inferno (WmC), Monday, 10 September 2012 18:14 (thirteen years ago)

I immediately hang-up on any phone call that isn't from my mum or grandpa.

NWOFHM! Overlord (krakow), Monday, 10 September 2012 22:34 (thirteen years ago)

i just screen calls and if i don't recognize the number, i don't answer. one of the great pleasures of caller ID.

flesh, the devil, and a wolf (wolf) (amateurist), Monday, 10 September 2012 23:01 (thirteen years ago)

I wish I had that, but upgrading my landline is a very low priority.

NWOFHM! Overlord (krakow), Monday, 10 September 2012 23:04 (thirteen years ago)

This is my work line, so unfortunately I have to take calls from numbers I don't recognize. I've gotten legit work calls from people at times when the caller ID says "private caller," but it's tempting to quit that. I've gotten the Yellow Pages scam for years and have pretty much figured out how to deal with these yahoos.

Irwin Dante's Towering Inferno (WmC), Monday, 10 September 2012 23:45 (thirteen years ago)

four years pass...

very nearly got caught two or three weeks ago with an extremely well formed scam which i'm still a bit too shaken/embarrassed to write up yet (everyone keeps saying that they were good and i wasn't an idiot but i feel i kind of was and knew better, right up until i didn't) (i realised quick enough and in the end lost no money only internal dignity BUT…)

ANYWAY, after that aggravating teaser, this is about a different phone-scam, if it is one -- bcz i don't see how it works?

you get cold-called, and they say "we're calling about your recent car accident"
you say "i haven't had a car accident"
they insist a bit, then start talking about other possible accidents
by this time i'm always getting them off the phone -- but how does it continue? does it only catch unsuspecting people who HAVE had some kind of recent accident?

(or is it just cold-calling to sell belated hence useless accident insurance?)

mark s, Saturday, 10 September 2016 10:51 (nine years ago)

I get those all the time. I suspect some of my responses to these calls are used in training courses on how to deal with irate and abusive customers.

Bottlerockey (Tom D.), Saturday, 10 September 2016 11:01 (nine years ago)

I'd like to think I'm immune to all these scams and would even stubbornly bat them off if they tried to acquire a ha'penny of mine, or even the steam off my piss. But my game probably isn't as good as I think it is. I just hang up on strangers and be careful about who I give card details to. I would deffo want to hear more on this clever scam.

calzino, Saturday, 10 September 2016 11:02 (nine years ago)

... not so much irate as viciously sardonic. (xp)

Bottlerockey (Tom D.), Saturday, 10 September 2016 11:03 (nine years ago)

mark s - http://www.scamnet.wa.gov.au/scamnet/Scam_Types-Phone_Scams-Car_Accident_Compensation_Phone_Scam.htm

just sayin, Saturday, 10 September 2016 11:03 (nine years ago)

"So far we haven’t recorded any monetary loss in relation to this ‘accident helpline scam’" <-- but i guess the "suckers list" is the key bit here

anyway cheers

calzino i will write it up i promise -- it was clever psychologically (and good teamwork) rather than intellectually, and i suspect one of its cleverer moving parts would actually drive most people to hang up much earlier

mark s, Saturday, 10 September 2016 11:14 (nine years ago)

haha i'm saying "cleverer" bcz it's the thing that got the better of me: others when they read it will doubtless assign the IQ levels differently :)

mark s, Saturday, 10 September 2016 11:15 (nine years ago)

rant time because i'm in a ranty mood.

this is one of the many, many things in 21st century america where we tend to blame the victim. somebody gets caught in a scam and it's THEIR FAULT. worse, we treat phishing scams as if they can be dealt with from the victims' side, like if you teach them enough the scammers will go away.

one of my good friends is dying right now. there's an online gang, we've known each other for decades, and there was a paypal collection for a gift. and i didn't give, mostly because i'm out of work and don't have much to spare, but partly because i'm paranoid about these sorts of things.

it's bullshit. objectively speaking i'm in favor of due process and all that but emotionally, right now, i want these scammers to have their fingernails pulled out.

a confederacy of lampreys (rushomancy), Saturday, 10 September 2016 11:16 (nine years ago)

I get automated calls about car accidents on a daily basis. Relatively few people claim for any kind of personal injury they might have a theoretical case about and there is an entire subclass of quasi-legal firms that exist to milk this. The general idea is that they make a claim for, idk, £2000 compensation, the insurance company realises it would cost them more to investigate and fight, and they settle. The bulk of the compensation is kept by the quasi-lawyers and a couple of hundred goes back to the injured party. It's essentially a mild form of extortion - with companies in other sectors as well scared into settling claims they have no real liability for - and people who have genuine claimed conned out of what might actually be a right to a lot more money.

On a Raqqa tip (ShariVari), Saturday, 10 September 2016 11:18 (nine years ago)

The worst are the people who phone up recent migrants and claim to be from UK immigration - demanding hundreds of Pounds to sort out fake 'visa irregularities'.

I used to get them occasionally (despite my British passport) and request to be put through to the deputy director of UKVI at Lunar House, who I knew professionally, at which point they would swear at me and hang up.

On a Raqqa tip (ShariVari), Saturday, 10 September 2016 11:23 (nine years ago)

cf also coldcalling re PPI claims

^^^i have a story abt this too (which makes me look a bit smarter tbf) but right now i have to give my niece a piano lesson

xp yuk that is low, the world is full of horrible ppl

mark s, Saturday, 10 September 2016 11:28 (nine years ago)

so yes, the PPI story that makes me look not so foolish:

1: coldcalled by someone offering PPI lawyering
2: a PPI refund is something i was fairly sure i could actually get
3: got them to send me some stuff, researched it a bit, realised my chances were actually quite good
4: decided my my chances were just as good if i cut out the middleman and chased my bank myself
5: when the coldcallers next rang, told them this
6: long argument over the phone, colldcallers becoming first fake incredulous that i was passing up this chance ("why would you throw away money? why would you do that?"), then insistent, and then -- as i felt -- a bit abusive
7: i pointed out to them that their hardsell was getting as dodgy as the bank's PPI sell had originally been, haha i think i used the phrase "bordering on fraud"
8: they put down the phone before i'd completed the sentence with the word "fraud" in it (interesting: presumably everything is recorded and the coldcaller realised they'd strayed off-message)

9: now began pursuing it with my bank, lloyds (actually my former bank, i'd switched to the co-op a few years before bcz lloyds wound me up SO MUCH when dealing w/dad's account before and after his death)
10: lloyds said they'd do an investigation and get back to me
11: heard nothing for some months (and basically forgot all about it)
12: remembered, chased it up
13: was told they'd investigated, no dice, and sent me a letter
14: when?
15: six or seven months back
16: hmmm, can you resend the letter in case i want to appeal
17: we will re-send the letter but yr appeal time has expired

18: however when i switched away from the PPI coldcallers and researched myself -- via the "which" page i linked above -- i found out that you can appeal to the OMBUDSMAN if you are unhappy with the bank's investigation
19: so i rang the ombudsman -- super-friendly, super-helpful, i described the situation (basically i didn't recall being sold the insurance for my card AT ALL though there it was in the invoices, and had no paperwork for it, which is super-suspicious, i have paperwork back to the 80s on some stuff i am so bad at chucking things out -- and anyway, the insurance didn't cover the self-employed and i am self-employed)
20: ombudsman said yes, sounds like a case -- we will investigate but it may take 18 months, there are now SO MANY of these cases being dealt with, the ombudsman's office had to move into a much bigger builder and quadruple its staff to deal with them

21: c.14 months later i got a big settlement cheque from lloyds (q

mark s, Saturday, 10 September 2016 15:59 (nine years ago)

oops not quite finished

22: and two days after that a letter from the ombudsman saying they had ruled in my favour and the bank would probably soon be contacting me (ie the bank had paud me off super-1

mark s, Saturday, 10 September 2016 16:00 (nine years ago)

ffs

the bank had paid me off super-quick probably to ensure i didn't appeal again and claim more

moral: the original coldcall goaded me into pursuing this and it was a good idea

mark s, Saturday, 10 September 2016 16:01 (nine years ago)

23. Party chez mark s

Half-baked profundities. Self-referential smirkiness (Bob Six), Saturday, 10 September 2016 16:12 (nine years ago)

well yes, but all spent now (paying off card debt for another bank mostly)

mark s, Saturday, 10 September 2016 16:25 (nine years ago)

"why would you throw away money? why would you do that?"

I am communist

xyzzzz__, Saturday, 10 September 2016 17:42 (nine years ago)


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