I HATE APPLE

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First off, let me say that I've been a Mac user for years. But lately I've been incredibly disappointed with their service.

I won't bore you with a number of issues with tech support from both Apple Stores and the telephone support during a recent Xserv purchase for my company.

Now I have an iPod issue. I've had the iPod for eight months & the LCD screen suddenly stopped working. I brought it into my local Mac reseller & they thought they could put a new LCD screen in. Turns out they didn't have a 4th generation screen. So they charged me $25 to waste my time.

So they tell me to go online & register to send it in to Mac for repair. The online site leads me through about 15 pages before it tells me "can't verify serial number". I try again. No luck.

The site gives me a number to call for tech support. I ended up speaking to a woman who could speak very little english, but I beared with it. She told me my warranty was expired, that it was a six-month warranty (which is bullshit) and tried to sell me a two-year Apple Care plan. I said no, the warranty is one year and I didn't want Apple Care.

So then she tells me, yes, it's a one-year plan for online support, not for phone support. I didn't see anything about that in the warranty, and I told her the only reason I was calling was because the website didn't work. So she told me she could have it sent in for repair, but it would cost $30 for shipping & handling. I said that was fine. She again went into sales pitch about Apple Care which I said I had no interest in.

She then put me on hold for 10 more minutes (after originally being on hold twice that long) to "check" something. She then started to process the claim & told me a box would be sent to my house in 48 hours & I gave her my address. She then said she was having an issue with the serial number in the computer & that she would have to get back to me and hung up. She never took my phone number.

I then called back to try to speak with someone slightly more competent, waited another 15 minutes & some jackass picks up the phone doing the "pinched-nose-nasal-voice" thing---"Hello, this is Robert, can I start with your first name". I answered him and even spelled it out. His answer--"Hello, this is Robert, can I start with your first name". I repeated it, thinking he might not have heard me. Again he says -"Hello, this is Robert, can I start with your first name". So this time I just hung up on the fucking smart-ass.

So now the wait to see if I ever get the package. Sorry for the rant, but I don't know what the hell is going on with that company & I'm about ready to make "switch" back to PC.

jay blanchard (jay blanchard), Friday, 4 March 2005 22:01 (twenty-one years ago)

http://a.relaunch.focus.de/img/gen/F/V/HBFVO8VgWyC_Pxgen_rc_Ax216,180x216+18+0.jpg

WHAT DID HE EVER DO TO YOU??????????

IRATE MAMA (Dan Perry), Friday, 4 March 2005 22:05 (twenty-one years ago)

ha ha ha!

The Argunaut (sexyDancer), Friday, 4 March 2005 22:06 (twenty-one years ago)

http://www.theapplecollection.com/Collection/objects/images/sadmac240.jpg

The Argunaut (sexyDancer), Friday, 4 March 2005 22:07 (twenty-one years ago)

Gwyn named her kid Apple?

Aaron A., Friday, 4 March 2005 22:07 (twenty-one years ago)

I had just as bad customer service when I called about an issue with my ipod. Plus, as Tom had ranted about on another thread, i found their OS has been going downhill over the last few years. I've been using Mac for about 7 years now and am starting to get really sick of their bullshit. To this day thinking about the awful customer "support" i endured last year makes me so angry i want to sucker punch the next apple employee I see.

Thermo Thinwall (Thermo Thinwall), Friday, 4 March 2005 22:09 (twenty-one years ago)

TRY CALLING MICROSOFFT FOR SUPPORT THX

cutty (mcutt), Friday, 4 March 2005 22:11 (twenty-one years ago)

pc companies aren't better tho. getting my hp fixed last fall was a nightmore.

hstencil (hstencil), Friday, 4 March 2005 22:11 (twenty-one years ago)

Gwyn named her kid Apple?

All too true.

Ned Raggett (Ned), Friday, 4 March 2005 22:11 (twenty-one years ago)

calling ILX for tech support works like a charm. :)

The Argunaut (sexyDancer), Friday, 4 March 2005 22:12 (twenty-one years ago)

http://www.harpers.org/art/cartoons/mrfish/JesusPiggy_350x424.jpg

cutty (mcutt), Friday, 4 March 2005 22:13 (twenty-one years ago)

The OS keeps getting better and better and they fixed our iBook well out of warranty for free, although my brother had some issues getting an LCD panel replaced. I've heard some tales of woe on the support front though. The OS is the best desktop OS by far, though.

Ed (dali), Friday, 4 March 2005 22:15 (twenty-one years ago)

haha i've decided that my next computer (which i have to buy this year) will be a mac because the few times i've dealt with apple tech support they've been nothing but helpful and responsive, which is way more than i can say for the no-name-pc-manufacturer jerkwads i'm dealing with right now.

jbr (Jody Beth Rosen), Friday, 4 March 2005 22:31 (twenty-one years ago)

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

The Argunaut (sexyDancer), Friday, 4 March 2005 22:35 (twenty-one years ago)

Maybe he doesn't have $60 to spare?

Fish fingers all in a line (kenan), Friday, 4 March 2005 22:40 (twenty-one years ago)

good, smart jody

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:41 (twenty-one years ago)

I sometimes wonder how Apple make any profit at all. For every computer they sell you, they seem to end up paying for two. The iBook Ed mentions used to be mine, and I was ready to throw it out because half of it wasn't working. It was also outside its guarantee period. But Ed and Suzy managed to get Apple to replace CD drive, keyboard, screen...

Apple replaced my new iBook's motherboard while I was in Japan. That's hundreds of dollars worth, at no charge to me. Of course, it shouldn't have failed within six months in the first place...

Momus (Momus), Friday, 4 March 2005 22:41 (twenty-one years ago)

i also immediately thought of gwentyh paltrow's child. how sad.

Miss Misery (thatgirl), Friday, 4 March 2005 22:42 (twenty-one years ago)

It's like they say, Love the product, hate the service.

ffirehorse (firehorse), Friday, 4 March 2005 22:42 (twenty-one years ago)

how much for ibook battery, 3-4 years old?

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:42 (twenty-one years ago)

I sometimes wonder how Apple make any profit at all.

That's why they charge you double upfront!

Spencer Chow (spencermfi), Friday, 4 March 2005 22:43 (twenty-one years ago)

Best decision I made computer wise was to buy my powerbook at John Lewis .: free two year extended warranty. Extended warranties/apple care are well worth it where laptops are concerned.

Ed (dali), Friday, 4 March 2005 22:43 (twenty-one years ago)

there's always the radio
*makes 'what me worry' gesture*

The Argunaut (sexyDancer), Friday, 4 March 2005 22:44 (twenty-one years ago)

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

Because I don't believe in a company making you pay for a warantee that should be offered for free upfront. I was under the impression that a one-year warantee meant that if something goes wrong in the first year, they actually fix the thing, not put you on the phone with several douchebags who are trying to sell you additional warantees.

Shit, when the first warantee doesn't seem to work, why would I want to buy another one?

jay blanchard (jay blanchard), Friday, 4 March 2005 23:53 (twenty-one years ago)

I had problems with the Apple Store when I tried to order my iPod from them, but when I cancelled the order, they were very good about it. My iBook had one of the faulty logic boards, and they replaced it several times for free, in addition to doing some repairs which were apparently not supposed to be free. So I'm content with them.

But it does sound like you have a problem with your serial number, Jay.

Casuistry (Chris P), Saturday, 5 March 2005 00:00 (twenty-one years ago)

his problem with the serial number is that he probably never registered the durned thing.

cutty (mcutt), Saturday, 5 March 2005 00:06 (twenty-one years ago)

i also had a problem with entering my ipod's serial number on the website. but what happened to me was that i bought a "pre-owned" ipod from the apple store and when the original owner returned it the store, that serial number apparently got, um, voided or something. no matter; i went back to the apple store and the genius bar genius was happy to solve my problem.

jbr (Jody Beth Rosen), Saturday, 5 March 2005 00:16 (twenty-one years ago)

there's nothing more retarded i can think of, business-wise, than how the genius bar was closed for like 2 weeks before christmas this past year. good job, jobs! way to alienate your clientele!

tho when i was waiting there, i did see todd oldham.

hstencil (hstencil), Saturday, 5 March 2005 00:20 (twenty-one years ago)

yeah, the genius bar in Seattle closed during Christmas shopping mayhem. Major bummer. I have had nothing but good luck to this point with Apple. They've sent me 3 replacement remotes for my iPod, all at no cost to me, without me proving my others were damaged. Simple online form. Apple Care is essential for any Apple purchase. They recently replaced my iPod with a new one in about 20 minutes time at the Genius bar. Neither the remotes or iPod should have busted in the first place, but they did replace them with ease and very little questioning.

biznotic, Saturday, 5 March 2005 02:10 (twenty-one years ago)

ed OTM, about john lewis's one year warranty extension.

RJG (RJG), Saturday, 5 March 2005 02:36 (twenty-one years ago)

All apple products have a one year warranty and 90 day tech support, pretty standard in the computer industry. You want more, pay for more.

Ed (dali), Saturday, 5 March 2005 06:51 (twenty-one years ago)

I have gotten to the point where I just equate Apple with Audi and Volkswagen, great product, love it when it works, when it breaks, fuck yourself.

TOMBOT, Saturday, 5 March 2005 20:08 (twenty-one years ago)

Try getting your $300 back after paying for a repair they are now refunding everyone for (ibook logic board). Grrr. It pisses me off because at the time of my problems, they acted as if I was the only person encountering such difficulties, in spite of my reading otherwise on the internets. They are now claiming the repair that took them two tries to fix is not in their records.

amandasc, Saturday, 5 March 2005 20:38 (twenty-one years ago)

Most American PC manufacturers include 1 year of tech support.

Spencer Chow (spencermfi), Saturday, 5 March 2005 22:12 (twenty-one years ago)

As a volkswagen driver with a dodgy fuel pump I feel that analogy.

Ed (dali), Saturday, 5 March 2005 22:21 (twenty-one years ago)

I've been using APPLE computers since 1985 and have never had a problem.

Orbit (Orbit), Sunday, 6 March 2005 21:02 (twenty years ago)

Exactly what Orbit said. And what Ed said regarding OSX--it's by far the best desktop OS, and nothing comes close.

My tech experience with Apple has been sensational. A friend called me today to tell me that his mini iPod was replaced in less than five business days, and he also got the new generation mini in place of his old one that had died. No charge.

I've dealt with Dell and Gateway and their CSRs are no better than Apple's. HPs can blow me, they've sucked.

don weiner, Sunday, 6 March 2005 23:22 (twenty years ago)

whoever has been using Apples since whenever and loves it can eat a dick.

the desktop I have at work running XP has been up and alive for 2 years with barely any reboots. It does everything I want it to do, does it quickly, and I can navigate painlessly without ever touching the mouse if I feel like it.

I was raised on Apple and my first job was DTP on a Mac, followed by audio editing on a Mac, more DTP, and so on. OS 7+ had more than its share of problems and stupid quirks but the hardware was rock solid and at least its behavior was predictable.

Since getting my latest-edition powerbook I've put it through little more than I ever tried to do with my old OS

TOMBOT, Monday, 14 March 2005 17:18 (twenty years ago)

Oh weird that post got completely chopped in half.

...OS

TOMBOT, Monday, 14 March 2005 17:21 (twenty years ago)

Fuck it.
Keeps mistaking the rest of my post for an HTML statement. Now it's lost to the ether. All computers are stupid and worthless, except that old LC & Quadra we had running 6.0.7 - 7.7, those were pretty stable builds as I recall.

My old Quadra used to have a TV Tuner in it and be able to do image captures from live cable broadcasts, then I could import them into my cheap, incredibly easy to use paint program and do whatever with them. I believe it cost approximately half of what my laptop did! My laptop lets me chat and surf the internet. And rip CDs.

TOMBOT, Monday, 14 March 2005 17:25 (twenty years ago)

HALCYON DAYS
http://oit.uta.edu/desktop/energystar/mac_files/OS_7_Control_Panels.JPG

TOMBOT, Monday, 14 March 2005 17:49 (twenty years ago)

In case anyone is wondering what this is all about, I have had "issues" with my laptop since purchasing it (A YEAR AGO, THINGS THAT COST $2000 SHOULDN'T DIE IN A YEAR), mainly that if I put it to sleep via either apple menu->sleep or by shutting the cover, I've got no better than a 50-50 chance the fucker will wake up again.

Well today it decided it wasn't going to wake up again, ever, as I'm being greeted with a totally white screen.

What's funny is that like doing searches on my own to try to figure out wtf this computer is doing right now (I mean not even the sad face x-eye Mac or the question mark Mac! NOTHING AT ALL! WHITE SCREEN! I know how to handle the other things!), everyone who is reporting similar issues to me is like bitching about how they have all this important blah blah blah they were doing with the Mac prior hand. Is it that no one who has this failure who is only using their Mac for chat, porn, and MP3s can be bothered to get in on the discussions, or is it because they don't die if that's all you use it for? Because yeah, it seems like my sleep problem increases tenfold whenever I've been using my iBook more for writing or photo work. If all I've done on the damn thing is use iChat for two weeks, no problems whatsoever with starting it up, back when it, uh, started up.

What does this imply??? Is there like some inherent instability in the majority of the "native" programs that come bundled with OSX or is this just really fucked up coincidence?

Also it seems that this particular issue with the iBook G3 was so bad they threw the whole "your warranty is expired, give us $500" shenanigans out the window, and searching on this same issue with "Powerbook" has not given me the same results--ARE IBOOKS PIECES OF SHIT? wtf?

Allyzay, Monday, 14 March 2005 17:59 (twenty years ago)

As an aside, I noted that my computer was purchased a year ago, actually a year and 3 weeks, making it out of warranty now. Every. Single. Computer. I. Have. Ever. Owned.* Has. Done. This. Do they design computers to die at warranty, in general? Because it is not just me who has reported this ridiculous situation going on, and I'm starting to think that if this is going to be the case, wasting my money on a pricey computer with only a single year warranty is not worth the hassle, since all other brands have 3-4 year standard warranties, so at least I'll get 3 years out of it, instead of 1, before this message will self-destruct.

*with the exception of my ancient PowerMac that I had when I was 14-15-16, which only died because my sister is a dick.

I am pretty close to deciding to become the female Punisher, except murdering computer firms, instead of bad guys.

Allyzay, Monday, 14 March 2005 18:02 (twenty years ago)

although the best customer service story I have ever been witness to was in an Apple store, when our friend J0sh had a bunch of seemingly sensible questions about using X type of Mac as a server, they made sense to the rest of us, and the sales guy just blurted at him "YOU DON'T EVEN KNOW WHAT YOU'RE TALKING ABOUT"

And then kind of ran away????

That was pretty funny.

Allyzay, Monday, 14 March 2005 18:10 (twenty years ago)

I have a friend who just got a job repairing computers at Tekserve. He just started last week so I'm leery about hitting him up for favors, but the hitting up will be happening, oh yes it will. I would be happy to serve as an intermediate hitter-upper for your computer, Ally.

Tracer Hand (tracerhand), Monday, 14 March 2005 18:24 (twenty years ago)

I used to get the sleeping-no-wakey-wakey problem when I was using the last Photoshop build (pre-CS or whatever the newest is called) fairly heavily, but it fixed itself at some point. I have no idea what was going on or how/why it stopped happening.

milozauckerman (miloaukerman), Monday, 14 March 2005 18:41 (twenty years ago)

we just set up a netgear router modem! YfriggingAfriggingY!

nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 18:46 (twenty years ago)

I am looking over the system 7 window I posted up above and trying to figure out what they've improved since then! Help!

TOMBOT, Monday, 14 March 2005 18:47 (twenty years ago)

The graphics. If you have to ask, you're obv. a Windows person.

sunburned and snowblind (kenan), Monday, 14 March 2005 18:49 (twenty years ago)

graphics?

RJG (RJG), Monday, 14 March 2005 18:50 (twenty years ago)

wild how apple totally ceded music to spotify without even really trying to win

I think initially they did it for anti-trust reasons. Now, though, it's just inexcusable.

j.o.h.n. in evanston (john. a resident of chicago.), Sunday, 18 January 2026 22:52 (one month ago)

but I do it hardwired no cloud sync nonsense for me. (Which may be a significant contributor to my problems because I’m possibly the only one in the world who still does this?)

You're not alone either. My music library is 95000+ tracks strong and syncs great with my phone via USB.

Elvis Telecom, Monday, 19 January 2026 00:30 (one month ago)

WOW. Ok I stand corrected.

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 00:42 (one month ago)

And now I’ve made the unfortunate decision to upgrade. Hmm how can we make the Music app even worse? Let’s see…

They’re just tinkering with shit for no reason, flipping switches randomly to see what happens.

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 14:10 (one month ago)

Doctor my eyes!

Eric Blore Is President (James Redd and the Blecchs), Monday, 19 January 2026 14:18 (one month ago)

It's unbelievably bad on desktop

Tracer Hand, Monday, 19 January 2026 14:20 (one month ago)

Make it stop

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 14:29 (one month ago)

Now there’s no longer a way to consistently switch to the MiniPlayer with one click — clicking the (x) button might do it, but if you click it again it doesn’t switch back to windowed and instead it does the same thing as the (-) button? So well thought out.

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 15:03 (one month ago)

I don't want to have to become my own IT person to listen to music. It's ridiculous.

Ima Gardener (in orbit), Monday, 19 January 2026 15:04 (one month ago)

I’m ready to finally start looking for alternatives for sure.

__

There’s a keyboard shortcut to change the window but that doesn’t actually switch views it just places the MiniPlayer on top of the existing window. Because fuck you.

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 15:07 (one month ago)

Okay fine I'm updating.

Ima Gardener (in orbit), Monday, 19 January 2026 18:02 (one month ago)

You’ll regret it.

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 22:13 (one month ago)

I'm sure I have droned on about it before, but I just have a 10 year old Mini running 10.13 and iTunes, wrangling a 2.5TB library of 67000 lossless tracks, playing via optical to a DAC to an old hi-fi, and it ... works. Even remotes on iPhones and iPads, albeit the app hasn't been updated in a decade. Then I have an AAC compressed version of all the tracks on another old Mini, syncing to my phone and a couple of decommissioned phones as car and workshop players and they ... work. I only have to deal with Music on my work laptop and my phone, and it's fine playing a stored library; I don't have any truck with the online service or Spotify, just Bandcamp streaming if I need it since most of my purchases are through them.

assert (matttkkkk), Monday, 19 January 2026 22:23 (one month ago)

i think my apple pay was compromised so i’m updating to io26 :/

Gentler Death Squads Please (Boring, Maryland), Monday, 19 January 2026 22:30 (one month ago)

Eh, one mixed blessing from the update is that it borked my old version of Civilization and now that I’ve reinstalled it there’s no longer a bug of the sound on my entire system slowing down indefinitely when I launch the game.

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 23:38 (one month ago)

Looks like Spotlight is leveling up its game too (or maybe just calling existing hidden features to my attention).

recovering internet addict/shitposter (viborg), Monday, 19 January 2026 23:41 (one month ago)

Just got a new (ish, nov 24) macbook through work. Something up with the headphone cable, half the time or more it just ignores it and plays through its own speakers. I booted up this morning, plugged in the cable and was thrilled to hear the sound coming out of my actually good proper hi-fi speakers. But somehow without me noticing it is now playing through the internal speakers again!

ledge, Tuesday, 20 January 2026 08:54 (one month ago)

could be the cable itself?

Tracer Hand, Tuesday, 20 January 2026 09:16 (one month ago)

Did they do some update to the autofill text? I swear half the time I send text nowadays some random extra word gets added at the end

Heez, Tuesday, 20 January 2026 09:21 (one month ago)

could be the cable itself?

nope, doesn't work with two different headphones or external speakers.

ledge, Tuesday, 20 January 2026 09:27 (one month ago)

Google is probably better than any help I can give but mostly likely the next step is to go into settings and make sure audio out is correctly assigned. Following suggestion would be deleting preference files if you’re comfortable with that. (Be sure to save the old ones.)

recovering internet addict/shitposter (viborg), Tuesday, 20 January 2026 10:35 (one month ago)

Problem solved, it was the bloody qobuz app having its own setting for audio out! Sorry Apple I don't hate you quite so much now.

ledge, Tuesday, 20 January 2026 10:57 (one month ago)

About enough said regarding this bullshit to be sure but the more I use the newly updated version the worse it seems. I can’t even enumerate the amount of fuckery going on. It seems like they might genuinely be trying to nuke their product with the damage they’ve done from this one update.

Did Spootify somehow plant a mole in the upper echelon at Apple Music HQ?

recovering internet addict/shitposter (viborg), Thursday, 29 January 2026 00:21 (one month ago)

what's the issue?

beard papa, Thursday, 29 January 2026 07:44 (one month ago)

I’ll just throw a few out there but this is far from definitive.

- [command-L] no longer actually goes to highlighted song (as it has since the beginning of iTunes afaik). It is still listed in the menu but does who the fuck knows what now
- if you click at the top of a column when viewing a playlist as “songs” it now takes you out of that field and goes to some new secret fourth field
- already mentioned the pointless fuckery when changing the type of window
-

I’m sure more will come to me if you want me to continue.

recovering internet addict/shitposter (viborg), Friday, 30 January 2026 22:48 (one month ago)

Should’ve said [command-L] no longer highlights currently playing song. Or maybe it does but also hides it from view.

recovering internet addict/shitposter (viborg), Friday, 30 January 2026 22:49 (one month ago)

Command l working for me last I checked. Will double check in a bit.

dan selzer, Saturday, 31 January 2026 00:22 (one month ago)

Got a new Mac Mini. Migration went very smoothly. Except I'm now in a situation where I can't switch between accounts, can't logout of an account, can't shut down, can't restart. So I'm going to reach under the mini and do a hard restart. Less than three days after getting my new computer! not great

Tracer Hand, Sunday, 8 February 2026 22:32 (three weeks ago)

Tahoe is strange visually.. Finder icons are very soft and fuzzy looking. I actually really love the clear, bold look of the sidebar icons and I wish I could make them all look like that

Tracer Hand, Sunday, 8 February 2026 23:18 (three weeks ago)

In addition to its jaw dropping ugliness, Tahoe is buggy af. Mail can’t sign in to my work’s Exchange server. I can’t drop an image file into Messages to add a picture, I have to open it, select all, copy and paste. And so on.

assert (matttkkkk), Monday, 9 February 2026 06:52 (three weeks ago)

three weeks pass...

I'm in the market for a new laptop, as my 2015 pro is on the fritz and needs a monitor to function. Ultimately would like to spring for a (refurbished) M1, which looks to be about $1500 on places like back market. However, it's a stretch for my current financial situation. On the other hand, the new Neo could meet essentially most of my needs, it's only $600, and has the benefit of being something I won't have to shit myself with anxiety quite so much if I bring it out to coffee shops, etc. On the other other hand, I could just spend something like $250 for a refurbed 2015 (so essentially a $250 screen repair)

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:09 (yesterday)

to be about $1500 on places like back market

spoke too soon, it looks like they have these available for as low as 700-ish

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:14 (yesterday)

so maybe time to just buckle up and do that

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:14 (yesterday)

MacBook Pro (2021) 16-inch - Apple M1 Pro 10-core and 16-core GPU - 16GB RAM - SSD 512GB

Just to share one example. They have this one for $750.

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:17 (yesterday)

And it doesn't have the stupid woo woo rainbow bar so that's a plus

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:17 (yesterday)

Don't get an M1 MacBook Pro unless it's really cheap. The M1 MacBook Air is just as good – they shipped with same chipset. Air just lacks the Touch Bar you hate and has slightly better speakers (my wife has one cause it was heavily discounted).

M1 Air was $999 new I think so must be pretty cheap now. I still use mine and it runs great.

Alba, Wednesday, 4 March 2026 19:28 (yesterday)

eh the M1 pro chip in what the above poster posted is fairly more performant than the basic m1 chip in the macbook air

i'd be a bit worried about the battery health of an old laptop but i bet a battery from 2021 is bound to be much better than a battery from a 2015 macbook

, Wednesday, 4 March 2026 19:30 (yesterday)

Thanks so much! My current 'book is a 15-inch, and the extra space is really handy for music stuff and translation work, so if you have any recommendations w/ 15- or 16-inch screens I'd be most appreciative

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:42 (yesterday)

Ah sorry I didn't notice the Pro got an update in 2021. My comment refers to the launch 2020 models

Alba, Wednesday, 4 March 2026 19:45 (yesterday)

hmm I don't think I can find a 15" or 16" screen macbook in the $750 range from a reputable source xp

, Wednesday, 4 March 2026 19:50 (yesterday)

This is the one I was looking at

https://www.backmarket.com/en-us/p/macbook-pro-2021-16-inch-m1-pro-10-core-and-16-core-gpu-16gb-ram-ssd-512gb/73b93534-c21a-4b57-90ab-4f4eb6e09a40?l=11

Cattedrale metropolitana di Santa Maria de Episcopio, Wednesday, 4 March 2026 19:56 (yesterday)

I have two m1 macbook pros and neither have the touch bar, that must've been killed in the middle of that.

dan selzer, Wednesday, 4 March 2026 20:28 (yesterday)

if they have a good return policy and/or warranty and it's the size you want go for it. my only criteria for the new apple silicon macbooks is you must get 16gb of ram. i have had two with 8GB (one from work, one mac mini i bought) and both got real slow

, Wednesday, 4 March 2026 20:59 (yesterday)

I've used the M1 Air with 8 gb for a few years now, amazing machine, $799 or so brand new. I was told the way Apple Silicon handles memory means it can do more with less RAM. I've recorded and mixed songs on it in Logic, Photoshop/Illustrator, even a little Premiere. The screen size/ storage are the bigger bottlenecks to me than the RAM. I would check out a Neo as a possible replacement someday for sure- I have and love my Studio for actual stuff these days.

encino morricone (majorairbro), Wednesday, 4 March 2026 21:02 (yesterday)

The Neo isn't an M processor, though, so I'd want to see some youtube reviews or whatever before I counted on it to run Logic well and stuff- the tipping point for me on the M1 Air was youtube vids with people showing off Logic sessions with hundreds of tracks running on that machine.

encino morricone (majorairbro), Wednesday, 4 March 2026 21:03 (yesterday)

Neo also limited to 8 gigs ram. I'm impressed you comfortably did as much as you did with 8 gigs but I wouldn't risk it.

dan selzer, Wednesday, 4 March 2026 21:10 (yesterday)

Especially as Adobe and others have moved to subscription versions they are bloating with AI nonsense. I’m skeptical too.

encino morricone (majorairbro), Wednesday, 4 March 2026 21:57 (yesterday)


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