After you get a phone bill from BT, how long do you *really* have to pay it?

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It came... just under a month ago. The "please pay by" was the 22nd. And they sent a payment reminder on the 2nd. How long can I hold out for?

Dom Passantino (Dom Passantino), Tuesday, 6 September 2005 11:28 (twenty years ago)

There's usually a 'We're sending the boys round on Tuesday if you don't pay now, fucker' bill (often rephrased a little from that standard model), most frequently printed in red. It's unwise thinking they don't mean it with that one.

Martin Skidmore (Martin Skidmore), Tuesday, 6 September 2005 11:33 (twenty years ago)

They don't usually send a "we're sending the boys round fucker" note straight away - first they block your outgoing calls, then after a week or two of that, they turn your line off entirely.

Luminiferous Aether (kate), Tuesday, 6 September 2005 11:35 (twenty years ago)

Can you still connect to not BT broadband if they bar outgoing calls?

Dom Passantino (Dom Passantino), Tuesday, 6 September 2005 11:36 (twenty years ago)

just fucking pay it, getting reconnected is a hassle.

BB?

No, they'll unplug you from the DSLAM.

Jarlr'mai (jarlrmai), Tuesday, 6 September 2005 11:36 (twenty years ago)

I've never known any utility to stop services before sending a red final warning kind of letter.

Martin Skidmore (Martin Skidmore), Tuesday, 6 September 2005 11:42 (twenty years ago)

Yeah, you get a red warning. But a red warning != a "we're sending the bailiffs round next week" letter.

Luminiferous Aether (kate), Tuesday, 6 September 2005 11:44 (twenty years ago)

yeah, once that red letter arrives, that's your cue that things will get seriuoser and seriouser from there on out. In my experience this is usually the third or fourth communication from them.

sgs (sgs), Tuesday, 6 September 2005 11:45 (twenty years ago)

(I've had both from BT - mind you, due to THEIR error, grrrrr.)

Luminiferous Aether (kate), Tuesday, 6 September 2005 11:45 (twenty years ago)

Red letter isn't the same as sending the boys letter I think – First the normal bill, then reminder, then the red one (i.e. pay or we cut you off), then they do cut you off, then the debt collection one (i.e. pay or we cut your knackers off).
xpost

beanz (beanz), Tuesday, 6 September 2005 11:46 (twenty years ago)

How much do you owe Dom? How about we all send a pound through PayPal? I don't know you, but I'd hate to see you get a CCJ because of BT = ruined my life for a while.

Huey (Huey), Tuesday, 6 September 2005 11:48 (twenty years ago)

They changed their terms last year, now you get 26 days from the date on the bill. [Although they don't state this on bill !]

If you don't pay it by this time frame, they will automatically charge you an extra fiver - late payment charge - on the next bill.

DJ Martian (djmartian), Tuesday, 6 September 2005 11:48 (twenty years ago)

I have an unpaid telephone bill from BT from six years ago. I moved back to the States and THEY NEVER CAUGHT ME.

jaymc (jaymc), Tuesday, 6 September 2005 11:49 (twenty years ago)

In our house, no-one has paid an electric bill for aaaages and aaages - I think everyone assumed someone else was looking after it. I opened a leter addressed to someone who doesn't live there anymore, and it's a very strognly worded letter from S0uthern E1ectr1c telling us to pay £150 or the boy's will come round and cut us off. Eeeeek!

If we phone them up and tell them the tennancy has changed, will they still make us responsible for the electric bill?

Come Back Johnny B (Johnney B), Tuesday, 6 September 2005 11:49 (twenty years ago)

Meh, I'm going to go and pay it this afternoon. My dangling before paying was due to housemate being away not paying their part issues... stuff it, i'll pay now.

But I do like the "send Dom money" idea. A lot.

Dom Passantino (Dom Passantino), Tuesday, 6 September 2005 11:49 (twenty years ago)

Is there a thread for asking people for money via PayPal, a la Private Eye?

Huey (Huey), Tuesday, 6 September 2005 11:52 (twenty years ago)

Do any of those Private Eye ads ever work? Surely only rich people read PE in the first place anyway?

Dom Passantino (Dom Passantino), Tuesday, 6 September 2005 11:52 (twenty years ago)

BT slaps £5 charge on late payers
http://www.theregister.co.uk/2005/01/21/bt_late_payers/

DJ Martian (djmartian), Tuesday, 6 September 2005 11:53 (twenty years ago)

Not much longer probably. I'm going to vent here.

I got a letter from BT a few months back telling me that my line was being cut off because someone else had requested my number. The letter arrived on the 2nd of May and stated that if I wanted to keep my number I had to call them BEFORE the 2nd of May.

I called them from my home number and told them that I obviously wanted to keep my number. The girl on the phone asked which number I was dialling from, I told her, and she said "That's impossible, this number has been taken out of use." we argued back and forth for about twenty minutes, eventually a supervisor confirmed that I was indeed calling from my home number.

She apologised and told me that a final bill would be sent as the account was showing as being ended (nothing she could do about that), but she would open another account on the same number. Very good.

I said I wouldn't be paying the 'final bill' until my next bill was due as I budget for it quarterly, she said "that's not a problem," apologised once again, and that was that.

Two days later I received the final bill. Very well. My bill wasn't due for another four weeks, so I filed this one.

One week later I received a reminder. I called BT to tell them the bill would be paid when the bill is normally due. The guy said "fine - I can see what's happened on the system, that's okay.'

I came in from work a few days later, picked up the phone and dialled my mum. I didn't get through, instead my phone transferred me to the payment department at BT. I got some ratsy little git who told me that there was nothing on 'the system' (the fucking system, eh?) he said I had been cut off due to non payment of the final bill.

I went mental at the guy, I had to explain everything from scratch but the dick wouldn't budge. He said the line wouldn't be back on until the bill was paid. I told him to 'shove it up his arse' (I was shaking by this point, I'm shite with people like that) and hung up.

The following day I lifted the phone and dialled out without thinking, and lo and behold the line had been reinstated. Three weeks later I got another bill in (at the correct time) and paid it in full.

The moral of the story is, well, there isn't one. BT do what they want. You're on borrowed time.

Rumpie, Tuesday, 6 September 2005 11:58 (twenty years ago)

First bill = blue bill
Second bill = red reminder two weeks later
Third bill = black bill, pay or die
subsequent bills/demands come from solicitors who are really devolved parts of the BT empire...

suzy (suzy), Tuesday, 6 September 2005 12:10 (twenty years ago)

wots a 'CCJ'? i managed not to pay counciltax for 6 months, but guess what! i then had to pay it lest they set one of their numerous lackeys (job/usefulness/point undefined) to fuck me up.

N_RQ, Tuesday, 6 September 2005 12:17 (twenty years ago)

county court judgement

Penelope_111 (Penelope_111), Tuesday, 6 September 2005 12:24 (twenty years ago)

The moral of the story is GO MENTAL!

There is also some kind of direct debit system, where you pay so much each month and hope it isn't too little.

House sharers! How do you you divvy up your Friends and Family numbers?

PJ Miller (PJ Miller 68), Tuesday, 6 September 2005 12:30 (twenty years ago)

I do the direct debit and pay too much, so I get a nice surprise hundred quid back once a year.

Mädchen (Madchen), Tuesday, 6 September 2005 12:36 (twenty years ago)

That is shocking Rumpie :(

We were sent a TELEGRAM by Electric Company last month when we were late paying our bill. I was so delighted to get a telegram (which only the day before we'd been moaning were extinct) that I didn't care that it was threatening legal action. Woo!

Archel (Archel), Tuesday, 6 September 2005 12:48 (twenty years ago)

Oh shit, I have not paid the phone bill either.

Archel (Archel), Tuesday, 6 September 2005 12:49 (twenty years ago)

We get plenty of letters for the previous tenants seriously over due bills, often threatening bailiff action, but they've never actually sent bailiffs when I've been in.

Raston Warrior Robot (alix), Tuesday, 6 September 2005 13:02 (twenty years ago)

Same here. I do not believe bailiffs exist. Same with the TV licence van. (No matter how many times we tell them we don't have a TV, they still don't believe us and send increasingly threatening letters about The Van. Never turns up.)

Archel (Archel), Tuesday, 6 September 2005 13:04 (twenty years ago)

I'm scared of the TV Licence van myself.

Raston Warrior Robot (alix), Tuesday, 6 September 2005 13:05 (twenty years ago)

In our house, no-one has paid an electric bill for aaaages and aaages - I think everyone assumed someone else was looking after it. I opened a leter addressed to someone who doesn't live there anymore, and it's a very strognly worded letter from S0uthern E1ectr1c telling us to pay £150 or the boy's will come round and cut us off. Eeeeek!

If we phone them up and tell them the tennancy has changed, will they still make us responsible for the electric bill?

This happened to me - except in my case, the amount was about 10 times that.

If you tell them the tenancy has changed, they'll definitely ask for at least a supporting letter from your landlord.

I *have* had the TV licence people turn up on my doorstep when I didn't have a TV licence. I escaped a fine, because I didn't actually hear them knocking at the door - the TV was turned up too loud.

Forest Pines (ForestPines), Tuesday, 6 September 2005 13:07 (twenty years ago)

Bailiffs exist, trust me. Some friends of mine rented a flat on which the previous tenants had never paid the council tax - and bailiffs did indeed turn up at the house WITH A VAN to cart away stuff. Cue massive panic until they managed to convince the council (with their lease in hand) that they were new tenants and nothing to do with the defaulters.

Apparently (at least according to the Guardian) there has been a rash of threatening letters about lisences for non existing televisions. Seems they've changed the database or something so that now every household who doesn't have a license gets a letter regardless - on the assumption that only freaks and skivvers do not own tellies of something. Dunno. My housemate pays the TV Liscence so I'm not bothered. (He also owns my TV but that's another story.)

Luminiferous Aether (kate), Tuesday, 6 September 2005 13:08 (twenty years ago)

Hang on – telegram? Who delivered it? A cheeky young lad in a peaked cap who clicked his heels?

beanz (beanz), Tuesday, 6 September 2005 13:09 (twenty years ago)

Rumpie, my god, that's a horrid experience. :-((((

nathalie's pocket revolution (stevie nixed), Tuesday, 6 September 2005 13:11 (twenty years ago)

...and please, nobody point out that yes, I spelled liscensce three different ways in that post.

Luminiferous Aether (kate), Tuesday, 6 September 2005 13:12 (twenty years ago)

xpost

I don't know! It was just put through the door when we were out. But it said 'this has been sent TODAY' and stuff. Carrier pigeon?

Our TV licence letters sometimes say 'if you tell us you don't have a TV we will not contact you for another 3 years' but this doesn't seem to be the case.

Archel (Archel), Tuesday, 6 September 2005 13:12 (twenty years ago)

They can tell you have a TV just by looking into your eyes.

Jarlr'mai (jarlrmai), Tuesday, 6 September 2005 13:16 (twenty years ago)

Some friends of mine rented a flat on which the previous tenants had never paid the council tax - and bailiffs did indeed turn up at the house WITH A VAN to cart away stuff. Cue massive panic until they managed to convince the council (with their lease in hand) that they were new tenants and nothing to do with the defaulters.

This scares me, given that when I moved out of my last flat that was in my name - over a year ago now - I was in the middle of a big debate over council tax with the council. They claimed I owed them around £7000, of which about £1000 I actually did (the rest was from my student days). After I moved, I gave them my new address, and I've had letters from other departments of that council at my new address, but I've not heard either the tax collection division or their debt collectors since. I'm too scared to try to get back in touch and say "um, about that money I probably owe you...?"

Forest Pines (ForestPines), Tuesday, 6 September 2005 13:17 (twenty years ago)

I've had the tv license guy at my door twice although I have a license. Something to do with a mix up in the flat numbers.

Rumpie, Tuesday, 6 September 2005 13:20 (twenty years ago)

We get plenty of letters for the previous tenants seriously over due bills, often threatening bailiff action, but they've never actually sent bailiffs when I've been in.

they exist, believe me. oh, they exist. and (x-post) i found this out the hard way because of a council-tax fuck-up that wasn't even my fault. god damn, i can feel the bile rising already.

grimly fiendish (grimlord), Tuesday, 6 September 2005 13:21 (twenty years ago)

Re: Private Eye ad.

No.

mark grout (mark grout), Tuesday, 6 September 2005 13:23 (twenty years ago)

when i left edinburgh university (i stayed in a flat owned by an old couple who let it through the uni accommodation service), i got a letter telling me i owed them £8,000 in rent, complete with a laughable list of non-payments, some of which dated back ten years previously and involved people i'd never heard of.

i sent them a very polite letter back pointing out that they were total chumps and could fuck off. i never heard another peep out of them.

IIRC i did actually owe them 150 quid. hah.

grimly fiendish (grimlord), Tuesday, 6 September 2005 13:25 (twenty years ago)

I got a court summons on Friday for council tax, spoke to semi helpful guy on phone and all's sorted.

In my experience, it’s better to phone up and tell them you forgot, are struggling or have been away rather than ignore. They can be helpful sometimes.

not-goodwin (not-goodwin), Tuesday, 6 September 2005 13:28 (twenty years ago)

Having said that, I lived in that flat for five years, and all that time I kept getting letters for a previous resident that I popped back in the post. He wasn't one of the immediately previous residents, so he must have lived there at least 6 months before I moved in, probably longer.

All the time that I lived there, these letters kept coming; and after the council tax fiasco started I realised from the return address that they were from the same debt collectors that the council used. Finally, I opened one. They were trying to recover almost £20,000 of credit card debt; and over five years after they'd started they were still sending the "unless you contact us immediately we will be forced to start proceedings" letter.

xpost: I stayed in Edinburgh University accomodation service flats for a couple of years, and they fucked up my rent several times. I think I probably still owe them a fiver or so, because after forgetting to charge me for a few months they "recalculated the remaining payments", but didn't manage to recalculate it *correctly*.

Forest Pines (ForestPines), Tuesday, 6 September 2005 13:29 (twenty years ago)

xpost: what I'm scared of is if they've been sending summonses to the wrong address for the past year.

Forest Pines (ForestPines), Tuesday, 6 September 2005 13:30 (twenty years ago)

I stayed in Edinburgh University accomodation service flats

the completely non-standard hoovers! j0hn thingy and his woollen ties! the washing-machine cards! oh, the misery. the woe. the bleakness.

grimly fiendish (grimlord), Tuesday, 6 September 2005 15:20 (twenty years ago)

I was there when they built the lovely shiny new expensive Accomodation Services office building at Pollock, whilst I lived in an Accomodation Services flat which had a leaky roof, peeling wallpaper, crumbling plaster, and soaking wet bedroom walls whenever it rained.

Forest Pines (ForestPines), Tuesday, 6 September 2005 17:28 (twenty years ago)

columbia house finally decided to make me pay up (from 1998)

Homosexual II (Homosexual II), Tuesday, 6 September 2005 17:32 (twenty years ago)

Oh totally ignore Colunbia House. They're just blowing off steam. It would cost them way more to squeeze the money out of you than they'd get from your stupid video bill. NOBODY pays those people!
Good lord! TV licenses??? BT?? What does that stand for, Bad Telephone? Y'all need to move to the States—land of unlimited television! I'm sure you could get Refugee Status.
We generally pay our phone and electric bills a few months late. Saves on stamps.

Beth Parker (Beth Parker), Tuesday, 6 September 2005 17:38 (twenty years ago)

BT = British Telecommunications PLC. Formerly was the monopoly supplier of telephone services to the whole of the UK (except Hull).

I'm sure we've had a TV licence thread before.

Forest Pines (ForestPines), Tuesday, 6 September 2005 17:42 (twenty years ago)

we got a scary red letter off the council a couple of months ago for not having paid august's council tax - "IF YOU DO NOT PAY NOW YOU WILL NOT ONLY BE LIABLE TO PAY THE £39657657.53 FOR THE REST OF THE YEAR ALL IN ONE GO BUT H4CKN3Y COUNCIL WILL ALSO OWN YOUR FIRSTBORN" type thing. thing is, i'd sent the cheque at the end of july and they'd paid it in on august 9th. i called them thinking it must be a computer error or the letters had been sent out automatically assuming no one in hackney evah pays their council tax (seriously, we have had some awful shit through the front door, both here and in tower h4mlets) and we could sort it out quickly like grownups (ha!), but she insisted they'd had nothing from me. "but the cheque was made out to L0nd0n B0r0ugh of H4ckn3y," i argued, "no one else could possibly have paid it in," but she was one of those robopeople and wasn't having any of it. she asked for a copy of the cheque from the bank and said she'd put a note on the system so we didn't get another, more scary letter (i do not believe ANYONE when they say they have done such a thing, btw) and the bank said they'd send me one in 10 working days (why does this take so long?) but that was 12 or 13 working days ago and it hasn't turned up yet...

emsk ( emsk), Tuesday, 6 September 2005 17:42 (twenty years ago)

by "months", i mean "weeks", obv. they are not sending us threatening letters for non-payment of bills from the future. yet.

emsk ( emsk), Tuesday, 6 September 2005 17:44 (twenty years ago)

How do they find out you've got a TV? How creepy! Disguise it as a houseplant!

Beth Parker (Beth Parker), Tuesday, 6 September 2005 17:45 (twenty years ago)

Firstly, if anyone buys a TV, a DVD player, a digital decoder box etc from a shop, the shop has to take their address and send it off to the TV Licencing agency.

Secondly, they routinely send people round to addresses of people without a licence in the hope of catching them watching an unlicenced TV (there's a £1000 fine for that)

Forest Pines (ForestPines), Tuesday, 6 September 2005 17:49 (twenty years ago)

Beth in the UK you need a TV license to watch TV -- or something. Some britisher confirm, please.

Homosexual II (Homosexual II), Tuesday, 6 September 2005 17:49 (twenty years ago)

what I don't get is why it's more expensive for a color TV license as opposed to a b/w set

Homosexual II (Homosexual II), Tuesday, 6 September 2005 17:51 (twenty years ago)

I think it's something like "have something capable of receiving TV signals in the house"

Forest Pines (ForestPines), Tuesday, 6 September 2005 17:51 (twenty years ago)

you can listen to the radio for free, you have to pay peanuts for a b/w tv, you pay (i think) £120 a year for a colour tv licence. you only need one licence per property unless you have tvs behind lockable doors, in which case you need a licence for each tv. oh fuck, i don't think anyone's paid the tv licence yet.

emsk ( emsk), Tuesday, 6 September 2005 17:53 (twenty years ago)

colour is more expensive to send

you get a discount if you're blind, too

I don't know about deaf people

nothing at all

RJG (RJG), Tuesday, 6 September 2005 17:53 (twenty years ago)

TV Licence van = Bad Wolf = POLAR BEAR

xpost you ought to be able to buy a telly that blocks all BBC channels, so you don't have to pay the licence. but no.

CharlieNo4 (Charlie), Tuesday, 6 September 2005 17:55 (twenty years ago)

You used to get a £5 discount if you were blind, but it was recently increased to 50% (which was what the £5 discount actually was when it was first introduced)

Forest Pines (ForestPines), Tuesday, 6 September 2005 17:56 (twenty years ago)

the licence fee exists to fund the BBC, hence the BBC doesn't have to carry adverts. i think this needs pointed out :)

grimly fiendish (grimlord), Tuesday, 6 September 2005 17:56 (twenty years ago)

Furthermore, it is almost their only source of funding.

(the UK actually has three state-owned TV networks, but only the smallest receives government funding)

Forest Pines (ForestPines), Tuesday, 6 September 2005 17:59 (twenty years ago)

I see. It's a luxury tax, sort of. What about when you buy one second-hand at a yard sale? Do people just willingly let the VAN guys into their houses? I suppose it would arouse suspicion if you didn't. How do they pick the house to raid? More mouth-breathers seen coming and going? Who ARE the people who take that job? Don't they get beaten up by gangs of renegade TV owners?

Beth Parker (Beth Parker), Tuesday, 6 September 2005 18:02 (twenty years ago)

They just go round everyone without a licence, I think.

Forest Pines (ForestPines), Tuesday, 6 September 2005 18:05 (twenty years ago)

Isn't their big trick nowadays to send all first year students a "We know there are unlicensed TVs in your area" letters, to scare those without a TV into thinking they've been caught?

Dom Passantino (Dom Passantino), Tuesday, 6 September 2005 18:06 (twenty years ago)

How is it their only source of funding? Dvds, overseas broadcasting, etc. Have license fees ever went down since the BBC started making a lot of money selling dvds worldwide?

svend (svend), Tuesday, 6 September 2005 18:08 (twenty years ago)

i nearly just went on a rant about how its crap that it costs money so you don't have to watch adverts but then i realized I spend about $720 a year on tv, so, yeah

Homosexual II (Homosexual II), Tuesday, 6 September 2005 18:10 (twenty years ago)

and i still have to watch adverts

but I get amazing channels like GAS

Homosexual II (Homosexual II), Tuesday, 6 September 2005 18:11 (twenty years ago)

$720 a year on tv, so, yeah

!

you pay $60/month for cable, then?

jaymc (jaymc), Tuesday, 6 September 2005 18:13 (twenty years ago)

Tee hee Mandee's got GAS.

n/a (Nick A.), Tuesday, 6 September 2005 18:13 (twenty years ago)

no adverts is nice

RJG (RJG), Tuesday, 6 September 2005 18:14 (twenty years ago)

What about TIVO? That's going to change the TV world. Product-placement will be everywhere.

Beth Parker (Beth Parker), Tuesday, 6 September 2005 18:16 (twenty years ago)

oh well

RJG (RJG), Tuesday, 6 September 2005 18:17 (twenty years ago)

The licence fee is the BBC's major source of funding.

According to the 2004/5 Annual Report, last tax year the BBC's licence fee revenue was £2.9b; the BBC's commercial divisions raised only £151m (which seems to include both profits and payments from commercial to non-commercial divisions - £145m of that was contributed by BBC Worldwide, but Worldwide's profits were only £55m)

Forest Pines (ForestPines), Tuesday, 6 September 2005 18:18 (twenty years ago)

have you watched GAS before? its NICKELODEON GAMES & SPORTS network, with all these kids gameshows I used to watch when I was lil

amazing!

Homosexual II (Homosexual II), Tuesday, 6 September 2005 18:24 (twenty years ago)

Like Double Dare and Fun House?

jaymc (jaymc), Tuesday, 6 September 2005 18:28 (twenty years ago)

yeah!!

Homosexual II (Homosexual II), Tuesday, 6 September 2005 18:32 (twenty years ago)

Dunno if anyone's pointed this out, because I haven't read the thread, but you can usually phone up BT and ask to pay it later & they will ask how much later (usually not even a real person - you just key in a date for the benefit of a robot) and they will usually let you as long as the date is before your next bill i.e. you have THREE MONTHS before you need to pay.

Eyeball Kicks (Eyeball Kicks), Tuesday, 6 September 2005 19:16 (twenty years ago)

the UK actually has three state-owned TV networks

FP, i'm missing something here: it does?

grimly fiendish (grimlord), Tuesday, 6 September 2005 19:55 (twenty years ago)

a) BBC
b) Channel 4
c) Sianal Pedwar Cymru

(c) is the only one that receives direct government funding.

Forest Pines (ForestPines), Tuesday, 6 September 2005 19:57 (twenty years ago)

s4c makes me want to smoke crack

emsk ( emsk), Tuesday, 6 September 2005 21:03 (twenty years ago)

well bugger me. you learn something new every day.

grimly fiendish (grimlord), Tuesday, 6 September 2005 21:19 (twenty years ago)

They send a van round with a big radar on top. It spins round slowly and homes in on unlicensed televisions.

BBC Worldwide has been sold to 2 Entertain. I think. Michael will fill in the gaps.

S4C gets funding because of language issues, doesn't it?

I had no idea C4 and S4C were state owned.

As far as I know, you can't get black and white televisions any longer. Otherwise I would have one to fit in with my (imagined) lifestyle.

PJ Miller (PJ Miller 68), Wednesday, 7 September 2005 07:20 (twenty years ago)

I occasionally feel aggrieved that I can't get cross about poor quality BBC radio on the grounds that 'I pay my licence fee for this shit!', because um, I don't.

Btw, there is no discount for deaf viewers. After all, they get the great privilege of half-arsed subtitling AS WELL as the pictures...

Archel (Archel), Wednesday, 7 September 2005 07:25 (twenty years ago)

I paid my phone bill online last night. All thanks to this thread.

Archel (Archel), Wednesday, 7 September 2005 07:26 (twenty years ago)


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