Conflict Resolution

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Does anyone have any information on conflict resolution techniques? I'm looking specifically for textbooky stuff .. like what are the tools, techniques, theories of conflict resolution, by name ... Who are the gurus of this field?

This is because I have a test that *may include some of this subject, but none of it is covered in the text/materials. Any college psychology 101 bullshit would be helpful.

Also, smart-ass comments are expected, but please, make them witty.

when something smacks of something (dave225.3), Tuesday, 6 September 2005 16:13 (twenty years ago)

.. Definitions/distinctions of stuff like win/lose, zero-sum, etc... & who coined the terms

when something smacks of something (dave225.3), Tuesday, 6 September 2005 16:19 (twenty years ago)


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