Wrong Number

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How infuriating.

The company for which I work is one digit out from the number of a national delivery service. Up to ten times a day I'll get calls from people tracking parcels, or complaining that the package from Hong Kong has STILL not arrived.

Now I don't have to be nice to these people because they are not my customers, but I always say - very politely - "I'm sorry but you have dialled the wrong number."

You'd think the normal response to this would be "I'm sorry." followed by the sound of a receiver being replaced, but Oh No. This is not the case.

They will either carry on regardless with the tracking number, address details etc, or say "what number do I need then?"

Even though I now know which number they should be dialling, I am so sick fed up with that stupid ridiculous question that I no longer answer it. Arseholeish though that may seem, why on earth would you expect the innocent party on the end of your fat misdialling fingers to know the number you want through to?

Some of them are so damn cheeky - they insist I am who they are looking for. One day I took four consecutive calls from the same woman who was blatantly just hitting redial everytime, demanding to know where her sons bike was.

I was so pissed off I put her through to a colleague who told her that the catalogue company had performed a controlled explosion on the bike and it was being sent through in nineteen seperate packages.

I have a friend who was being plagued with wrong numbers for some hotel. She was woken at two in the morning by some rowdy Mancunians wanting to book the place for a stag weekend. She took the booking quite gladly, quoted them a very favourable price and went back to sleep.

How do you deal with persistent wrong numbers?

Rumpie, Wednesday, 14 September 2005 11:39 (twenty years ago)

I sing a pretty song to them.

Alba (Alba), Wednesday, 14 September 2005 11:45 (twenty years ago)

I think I told this story before, but they misprinted a number on a social security pamphlet. They printed *our* number. So we had numerous people phoning begging for money, moaning about the poverty they were in,... In the beginning my mum could handle it, but in the end she was going mental because they didn't want to listen to her saying the number was a misprint. "Oh for fuck's sake, you shouldn't have had five children!"

nathalie's pocket revolution (stevie nixed), Wednesday, 14 September 2005 11:47 (twenty years ago)

Our home number used to be one digit different from the gardening centre. We didn't know this at first, and were very confused when people kept phoning asking if we sold paving slabs. We'd always tell them the number they meant to call and they would always say "but that is what I dialled!" Er, no you didn't.

Zoe Espera (Espera), Wednesday, 14 September 2005 11:48 (twenty years ago)

At my last apartment, I was one digit off from the convenience store down the street. I received at least one call a week from someone asking me what time I close. It was a minor irritance.

One morning, at about five, the phone rings and I sleepily answer it. There was this older female voice on the other end, asking me if I was all right. Still fuzzy, I replied, yeah, I'm okay. She then asked if my night had gone okay.

I shook my head and asked who was this? She paused and then said, this isn't Javier, is it?

She apologized and said that she was Javier's mother. Since the conversation had been so weird, I told her that it was okay and went back to sleep.

Then, eighteen hours later, I was getting some beer from the store and the guy behind the counter was wearing a nametag that said Javier. I asked him if his mother had ever been able to get a hold of him. He said yeah and just looked at me.

Pleasant Plains /// (Pleasant Plains ///), Wednesday, 14 September 2005 12:23 (twenty years ago)

i've just had a bloke on the phone "about these needle valves lorraine ordered". the only lorraine here is a) a graphic designer, b) on holiday, and c) unlikely to be ordering a job lot of valves.

it took me a few minutes to get this through to him.

grimly fiendish (grimlord), Wednesday, 14 September 2005 12:40 (twenty years ago)

Well done about your novel, btw, Simon.

Alba (Alba), Wednesday, 14 September 2005 12:44 (twenty years ago)

ho ho ho, you swiveller.

grimly fiendish (grimlord), Wednesday, 14 September 2005 12:49 (twenty years ago)

My parents phone number used to be one digit away from a local garage called Motorworld, and they would regularly get wrong calls from obnoxious people. Most would call up and shout ‘parts!’ down the phone, as that was the department they wanted. My mother’s response to this was usually ‘male or female parts?’
My dad would ask them to hold, then return a little bit later and tell them 'Oh my God, the switchboard is on fire, please hold', then disappears again, making noises to suggest he was try to put out a fire, and then creep back and hang up the phone a few minutes later. Sometimes he would answer the phone by saying (rather bizarrely, I thought) “Bicester Birth Control Clinic, how may I help?” Usually though, he would take their enquiry, string them along, then tell them their car parts weren’t available, or that Motorworld had gone bust, or other random stuff. My mother, on one of her particularly angry days would spend a while explaining to them exactly why they were rude and cretinous, usually failing to hang up before they did.

suckling pig at a rave (alix), Wednesday, 14 September 2005 12:51 (twenty years ago)

Oh I had one guy who called me up thinking I was a hooker!

"Huh huh. So what do you offer. Can we make a date?"

At first I thought it was really innocent, maybe a business meeting, but as the conversation progressed, I knew what he actually meant.

"Uh, I think you have the wrong number." *click*

nathalie's pocket revolution (stevie nixed), Wednesday, 14 September 2005 12:56 (twenty years ago)

I always end up getting phone calls for Kati in finance. I really don't understand why it's so hard to tell us apart. I'm Kate, she's Kati. I work in MI, she works in Finance. Yes, I know we sit one desk apart, but it's not like the phonebitch can see that.

And no, I don't know how to transfer calls. (I don't even known my own extention and prefer to keep it that way.)

Ancients of LAUTRO (kate), Wednesday, 14 September 2005 12:56 (twenty years ago)

...your fat misdialling fingers...

BLUHBLOOBLEEP

The fingers you have used to dial are too fat. To obtain a special dialing wand, please mash the keypad with your palm now.

nickalicious (nickalicious), Wednesday, 14 September 2005 12:59 (twenty years ago)

There are actually 3 different companies under our roof, one of which shares a name with one of the largest personal auto insurers in the country (but has no actual affiliation with). I don't even answer the phones but for maybe an hour every day here, and it is such a god-damned pain to try to explain to these people (most of which are hillfolk with horrendous grammar and/or hearing loss problems) the difference between [named deleted] Insurance Company and [name deleted] Insurance SERVICES. Then, to make matters worse, we were recently appointed as reps for that personal auto insurer. Jesus Christ I am NOT going to miss this place.

nickalicious (nickalicious), Wednesday, 14 September 2005 13:02 (twenty years ago)

Yes, I know we sit one desk apart

Do you have to sit in alphabetical order?

Forest Pines (ForestPines), Wednesday, 14 September 2005 13:03 (twenty years ago)

surely this is your chance to be as rude as you can (since they're not your customer)

ken c (ken c), Wednesday, 14 September 2005 13:04 (twenty years ago)

I used to get calls for a lady named Juanita at my old Denver cell phone number. They didn't start until I'd already had the number for months, but people would leave messages all the time for her, even though my greeting clearly said "You have reached SARAH". There were messages from random dudes, one from her employer (she was a hospital nurse of some kind) asking her when she was coming back to work, others asking her to pick up test results, etc.

I hope Juanita's ok.

sgs (sgs), Wednesday, 14 September 2005 13:07 (twenty years ago)

Although I am unaware of an actual near-number for our house, it does look suspiciously like a business number (long sequence of the same number), and as such am awaiting several late night calls for taxis, food etc. None yet but need to give it time.

Our first incoming call was in fact for a martial arts centre. Sadly we aren't an official one.

tissp! (the impossible shortest specia), Wednesday, 14 September 2005 14:47 (twenty years ago)

OMG and my cellphone, apparently a few months back a guy named "Marty" got a number very similar to mine, and (also apparently) he had a phone-voice similar to mine, such that people would just hear me say hello and start talking to me like I knew who the hell they were and why I would need to bring potato salad etc.

nickalicious (nickalicious), Wednesday, 14 September 2005 14:50 (twenty years ago)

When I go to Precision Tune to get my oil changed, they ask for my phone number. When I give it to them, they reply "Are we taking care of the Corsica today, Mr. Fong?"

Pleasant Plains /// (Pleasant Plains ///), Wednesday, 14 September 2005 15:17 (twenty years ago)

When I worked in Bristol Uni I used to get lots of calls for some Dr (a real Dr, of course) in the hospital, which was on the same phone network.

But one day I got the CREEPIEST CALL: an old lady rang up, refused to accept that I wasn't her daughter (in fact didn't even seem to be able to hear me) and kept repeating that she had just come out of the operation. The most logical explanation was that she had died in the operation, was now a GHOST!!!!

alext (alext), Wednesday, 14 September 2005 16:15 (twenty years ago)

My phone number freshman year of college was 1 digit off from some kind of low income medical services info line at the hospital, that was bad.

~~~~ DODONGO DISLIKES SMOKE ~~~~ (ex machina), Wednesday, 14 September 2005 16:25 (twenty years ago)

I really hated getting these wrong numbers.

Pleasant Plains /// (Pleasant Plains ///), Wednesday, 14 September 2005 16:54 (twenty years ago)

Our old numbver had two digits transposed from a local Chinese takeaway/delivery service. Luckily, we were usually out ourselves at the time of maximum wrong-numbery (ie late Friday/Saturday), but if we were in and got particularly pissed off with the endless wrong numbers we'd take the order and sign off with "it'll be with you in about 3 hours" then put the phone down.

Si.C@rter (SiC@rter), Wednesday, 14 September 2005 17:26 (twenty years ago)

My phone number, which I use solely for minor office functions, apparently used to belong to someone who's amassed substantial debt.

The calls always come early, they're always insistent, and they're certainly not believing my 'this person no longer is at this number' excuse.

I've taken to unplugging the phone when I'm not making calls, but if I forget, the calls come at 8am. Always someone angry.

I think they may have sicced a major telemarketer on me as well, because lately I've been getting those automated telemarketing robots calling, too. They, at least, sound cheerful.

scrimhaw1837 (son_of_scrimshaw), Wednesday, 14 September 2005 17:34 (twenty years ago)

I had a wrong-number voicemail at my first job in New York, and after listening to it several times decided the language in question was *probably* Chinese. I thought, "hey, wouldn't it be cool if I could find someone to translate?" so I knocked on the office of my Chinese colleague. He came to my desk and listened, said, "I only speak Mandrin and I think this is Cantonese" etc, so we marched round to our OTHER Chinese colleague who was happy to translate. And I thought to myself: WELL, I am certainly in the Big Citee now since not only am I receiving message in a language spoken on the other side of the world, but I have TWO acquaintences who can pitch in with respective skills. And I was happy.

The End.

Laurel (Laurel), Wednesday, 14 September 2005 17:35 (twenty years ago)

Matt Besser, of the Upright Citizens Brigade, released an album of this - his phone number was very similar to the customer service line for some ISP. So he started just harrassing them. They're the only "prank" calls I can enjoy, since they called him. You can hear 5 of them here: http://www.uprightcitizens.org/18/index.html

The Yellow Kid, Wednesday, 14 September 2005 17:44 (twenty years ago)

I get a couple of wrong numbers on my cell phone per month. Always different people. Most of them leave long voicemails. What I don't get is why it's always a different wrong number. I'd understand it if my number was similar to some specific number, but all the calls I get are for different people and different reasons.

Very weird.

Melissa W (Melissa W), Thursday, 15 September 2005 03:44 (twenty years ago)

two years pass...

506-226-77647 why did you call my phone and why is your number one digit too long

max, Tuesday, 26 August 2008 16:00 (seventeen years ago)

are you foreign?

max, Tuesday, 26 August 2008 16:00 (seventeen years ago)

leave a message next time please

max, Tuesday, 26 August 2008 16:00 (seventeen years ago)

In HS my friend got a wrong number call when we were at his house, but we made him take turns talking to us for approx. two hours. We decided his name was "Johnny Woody," then we looked him up in the reverse directory and left gifts at his house addressed to Johnny Woody.

So...be careful?

Abbott, Tuesday, 26 August 2008 17:53 (seventeen years ago)

two years pass...

Not so much a wrong number as a wrong text message. The other person's abject apology was pretty funny given what his or her preceding message was.

Ned Raggett, Thursday, 21 October 2010 05:10 (fifteen years ago)

I got some kind of hooker hookup text message once, kinda lol, kinda o_O

That is the stench of tyranny (VegemiteGrrrl), Thursday, 21 October 2010 05:44 (fifteen years ago)

Lordy. Did you bother responding?

Ned Raggett, Thursday, 21 October 2010 05:46 (fifteen years ago)

In HS my friend got a wrong number call when we were at his house, but we made him take turns talking to us for approx. two hours. We decided his name was "Johnny Woody," then we looked him up in the reverse directory and left gifts at his house addressed to Johnny Woody.

So...be careful?

― Abbott, Tuesday, 26 August 2008 18:53 (2 years ago)

abbott and her crazy stories

how do you keep a random person on the phone for two hours?

caol ila destroyer (nakhchivan), Thursday, 21 October 2010 11:54 (fifteen years ago)

reverse previous 2 sentences.

Mark G, Thursday, 21 October 2010 11:56 (fifteen years ago)

there is always 'we've just overdosed and if we fall asleep we'll all die' [via fight club]

caol ila destroyer (nakhchivan), Thursday, 21 October 2010 12:00 (fifteen years ago)

I was on the opposite end of an annoying one once, like I'm a polite wrong dialer, if I wrong dial, I apologize for the inconvenience and immediately depart. But ya know I have to KNOW it was a wrong number to do that.

One time at work, I was asked to call a specific person as we needed to follow up with them about something. So I checked our records, and we did indeed have a number for this person...but not every person kept their records up to date, so sometimes the numbers were wrong.

So I dial, and a woman answers (the call was for a male). I asked her if "so and so" was in, and she said "no". I asked her if she could take a message for him, and she said "ok", and I spent 2 minutes giving her the message, then disconnected.

He doesn't call back, so I try back again a day or two later, and get the same woman. I ask for him, and get told "nobody by that name lives here".

So...wait. I dialed a wrong number two days ago, and instead of you telling me that, you TOOK A MESSAGE FOR SOMEONE WHO DIDN'T LIVE AT YOUR HOUSE?

Ugh.

melody-hating aggr0 nerd (San Te), Thursday, 21 October 2010 12:18 (fifteen years ago)

I find wrong numbers amusing. Sometimes the people sound drunk. Sometimes they ask for someone with a funny name. Sometimes they just start talking to you as if they know you. Comes with living in a large metropolitan area.

Remember the Dayne! (u s steel), Thursday, 21 October 2010 12:22 (fifteen years ago)

We turned on one of our old cell phones so that our six-year-old son could take it along with him when we went on family outings - like, suppose he somehow gets lost at the Air & Space Museum, he knows how to call Mommy and Daddy and we'll come find him. For a while, he was getting incoming calls on a daily basis from sketchy-sounding grown-ups, which obviously had us freaked out a little bit. It turned out that the phone number used to belong to a halfway house.

kkvgz, Thursday, 21 October 2010 12:23 (fifteen years ago)

My dad got a voicemail from an irate black woman looking for some other woman who was sleeping with her man. It was pretty hilarious.

Kerm, Thursday, 21 October 2010 12:53 (fifteen years ago)

No women live in my house, which is why the voicemail message on my phone saying "Julie. ANSWER. YOUR. FUCKING. PHONE." is hilarious.

get the fuck out of my mouth (boxedjoy), Thursday, 21 October 2010 13:28 (fifteen years ago)

best wrong number call I've ever had:

me: Hello
caller: Hi, are you the best mechanic in Montreal?
me: no
caller: ok, bye

peter in montreal, Thursday, 21 October 2010 13:32 (fifteen years ago)

Separate from the weird messages I got last night -- ever since I got my iPhone over two years back I have received numerous calls from a Norma, who had the number before I did. It's dropped off over time but they have been a mix of family, friends and bill collectors, including a slew of overseas calls. Most recent one was two weeks ago from another friend and whenever I tell them she hasn't had the number in a while they never seem unduly concerned so perhaps she just regularly changes her number to screw with everyone.

Ned Raggett, Thursday, 21 October 2010 13:35 (fifteen years ago)

For a Norma, not from, to clear up that point.

Ned Raggett, Thursday, 21 October 2010 13:44 (fifteen years ago)

Some of them are so damn cheeky - they insist I am who they are looking for. One day I took four consecutive calls from the same woman who was blatantly just hitting redial everytime, demanding to know where her sons bike was.

I was so pissed off I put her through to a colleague who told her that the catalogue company had performed a controlled explosion on the bike and it was being sent through in nineteen seperate packages.

Just want to say how great that story is, I wish I had the chutzpah to do something like that.

State Attorney Foxhart Cubycheck (Billy Dods), Thursday, 21 October 2010 13:48 (fifteen years ago)

dang, got my b's and q's mixed up.

State Attorney Foxhart Cubycheck (Billy Dods), Thursday, 21 October 2010 13:49 (fifteen years ago)

It's pretty though.

Anyroad:

best wrong number call I've ever had:

me: Hello
caller: Hi, are you the best mechanic in Montreal?Hello, can you help me fix my waterworks?
me: no
caller: ok, bye

Mark G, Thursday, 21 October 2010 15:06 (fifteen years ago)

nine years pass...

Sent a slightly personal text (no, not a sext) to the wrong person, now sitting on the bus going bright red for no reason apparent to strangers, which is even more embarrassing.

(also posting about it on the internet out of the slightly weird belief that an embarrassment shared is an embarrassment... reduced, somehow? A weird compulsion but one I'm going through with)

a passing spacecadet, Tuesday, 4 February 2020 16:21 (six years ago)


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