What do you do about co-workers slacking off (in a job where you actually care about what you are doing)

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So I'm in an awkward situation at work lately (record store, 4 employees), I've just gone full time so am working quite a bit, and being given a bit more responsiblity as far as stock management type stuff is concerned.

Anyway as I've gone fulltime one of my co-workers is now working about 1 day a week or sometimes 2. He's ok with this because he is doing alot of work with acting as the middle man for club nights in a new venue, and so is kept busy and earns enough money there.

The problem is he's got a sort of short attention span and it can be incredibly frustrating working with him lately cos he's constantly dossing, whether on purpose or otherwise.

For starters he's taking way too long for his breaks, like an hour an a half on more than one occasion, and this is in a 6 hour shift where legally he's only entitled to a half hour (like the other 3 of us on what is a fairly small team of people). When I mentioned this to him (and not in an authoritarian way, I am not the boss), I simply asked why he was taking such long breaks, when it means someone else has to cover him.

He then proceeded to try and tell me he'd only been gone for an hour and just had been a few minutes late, and that he'd checked his watch as he was leaving, which is just utter fucking bullshit. It didn't even get confrontational or anything, I guess I wasn't prepared for such bare faced lying when trying to actually make him cop on without being a dick about it or telling tales to the manager.

I mean what bugs me as much as anything is that fact, that he's fucking with whoever else has to work that day, even if practically we're not run off our feet it's just not the right thing to do.

Furthermore his general attitude is just infuriating, we sell at least 50 percent of our CD sales from what we play in the store, and so if something is selling well, you play it, regardless of personal taste. And yet if you put on an indie or rock CD he begins moaning endlessly or just takes it off and begins playing vinyl off the wall (which nobody is going to buy from hearing it on a shop system, obviously) at high volumes.

I could go on and on, you come back from your break and the place is a fucking mess, or he doesn't bother putting back records after someones listening to them, or he's on his phone in work each time claiming its his parents or some bullshit story when you know he's actually doing his other job and using the store as a good focal point to meet people.

I know it's a record store and people might think I'm being precise or whatever, but doing the job right doesn't make it horrible or unenjoyable, plus the pressure in succeeding as a store doesn't leave room for fucking around. Also we are all somewhat accountable for the performance of the shop (not least the boss who is a friend, as I said), so to see someone not giving a shit really irritates me as well. In short I feel with such a tiny team of people you can't cope with someone not bothering their ass to work.

It's also sad cos personally I like the guy and he was never like this before, but it really makes it difficult for me to get along with him.

What would you do in such a situation? I've tried making him think about how he's acting, on what I felt was a person to person level, and he seems to be in denial, though perhaps when he thinks about it he'll act differently. I'm not for a second claiming I am the perfect employee or whatever, but I do know I've never willfully skipped off work or taken an extended break to do another job.

Ronan (Ronan), Tuesday, 20 September 2005 18:43 (twenty years ago)

Oh yeah and those of you who know me IRL, this story stays here please.

Ronan (Ronan), Tuesday, 20 September 2005 18:43 (twenty years ago)

Do you get on well with your boss? Explain the situation to him...or do you think your boss is also aware?

paulhw (paulhw), Tuesday, 20 September 2005 19:49 (twenty years ago)

i'd try talking to the nice boss, if you don't feel too guilty about that. it's not exactly a regular set-up. if you're short-staffed or the place is a mess, i assume that it's way more visible than in a stand-alone shop and your superior's superiors are going to notice pretty quickly.

lauren (laurenp), Tuesday, 20 September 2005 21:22 (twenty years ago)

tell your boss what's happening. just give an accounting of events, not your opinions or speculations. your slack friend might try and guilt trip you about it, but fuck that. that's like roommates who try and make you feel bad for asking them for their share of the rent.

another reason you want to keep your boss informed is your slack friend might be telling the boss you're the one taking long lunches and not doing any work. because people can be mercenary like that.

fortunate hazel (f. hazel), Tuesday, 20 September 2005 21:47 (twenty years ago)

I don't think there is much you can do. I have a different situation being part of a very large organisation, but working with several small teams within that. Some people work obsessively, some people work sensibly and some people work as little as possible. Its horrible to be left hanging for several hours because someone else hasn't shown up or know a project is failing because someone isn't doing their bit, but all you can do is the best you can, and document/explain to your boss why the rest didn't happen. If you are not paid to be a manager, and don't have the ability to reward or fire, then don't try. It will all end in tears.

Happily, a few people have either chosen to move on or been chased up recently, so things do change. Just slowly.

isadora (isadora), Tuesday, 20 September 2005 21:49 (twenty years ago)

I am in the exact same situation at the moment, R. I am working now in the circulation department of a library. We have hour-long shifts when we are at the circulation desk, rotating throughout the day, except for if you work nights there can sometimes be a 2-hour shift. At a basic level, about half of the people I work with find it unnecessary to appear at the desk until 10-15 minutes after they should, especially after lunch breaks and such. Which leaves the people who have been at the desk with 10-15 minutes of dealing with potentially volatile patrons.

My main problem, however, is a certain ration of employees don't feel it necessary to do any work when they are on the desk. Two people are usually on the desk at a time, except for at night, when it is three. One guy I work, who is is assistant manager, spends all his time at the desk working on his own stuff, which we all use the time to do when we are not at the desk, and/or talking to patrons for interminably long periods of time, especially when there are numerous people in line. Some others will disappear for 15 minutes or so when they are supposed to be at the desk. It's just a bit confusing. At least half of our day is spent not on the desk, so I don't understand why people find it so hard to be at the desk when the schedule calls for it.

There's tons of stuff to do at the desk, check books in, check books out, answer the phones, give people libary cards etc, and if one person is doing nothing, it can put a strain on the other person, when it's busy. When it's not busy, it's just kind of annoying, like why are they not doing any work, when I am doing work? I mean, sure, we'd probably all like to not do any work, but out of simple consideration for your co-workers you would like to think people might make an effort.

This was my situation at 1 pm and at 3 pm today. But I reached the breaking point at 7 pm. A lot of part-timers work nights and are in college, but are very immature. This one guy who I work with never does anything, but novice crossword puzzles, and never even looks up from the desk on the rare occasion that he is sitting there, so of course patrons don't go to him, they come to me or the other person. And we do all the work when he sits there doing crossword puzzles. And for a young person, this job does actually pay pretty well by the hour, you might think they would be more appreciate.

So I was already annoyed bc I had to work two shifts with the first annoying guy, so then I find myself in the same position with the second annoying guy. This cool girl is dealing with patrons, I'm shelving the reserves, and this guy is chatting with the shelvers, with his whole body turned away from the desk. So between me and this other girl, we asked him about five different times, "can you get the phone?" "can you help this patron?" or just called his name to get his attention so he would help out. Finally, I got so annoyed, I just said, "XXX, can you PLEASE help us??" And he said, alright, alright, chill, and came up and basically did work for the remaining hour.

The thing that annoys me also, is that it puts me in the position of having to nag, of having to seem like his mother, or something. I don't care what he does when he's not on the desk, but get frustrated when he's on the desk and doesn't do anything. I wouldn't speak to the higher ups--but one new crazy woman did--and the only result was that my boss said to this guy, "Oh, I hear you are quite the lady's man." This woman told my boss that he and this other girl didn't do any work and just flirted all the time, which is true.

I can acknowledge that when I was that age and i worked nights in a bookstore without any managers around, I would just sit at the information desk, and not run around and shelve books like I was supposed to, but these people don't even do that. Any my job was very low paying. What do they think they are getting paid for? Anyway, yes, suggestions, please.

Logged Out Just in Case, Wednesday, 21 September 2005 02:40 (twenty years ago)

Damn they should try having a job where they dont even GET lunchbreaks, that'd learn them. I wish I could work in a library! Why nights? I didnt know libraries were open at night :)

Trayce (trayce), Wednesday, 21 September 2005 02:52 (twenty years ago)

Our library is open from 9-9 M-Thu, 9-6 Fr,, 9-5 Sat, and 1-5 Sun. It is pretty good. A lof libraries are getting their funding cut and aren't even open every weekday any more. Others alternate between day and evening hours. I guess you could make a case that a lot of community members wouldn't be able to use the library unless it was open after work hours.

You could totally work at a library, T. And, if you wanted to make a little more than most of us make, you could do the IT stuff. Don't even get me started on the inefficiencey of our IT guy. I'd love to write more but am a bit paranoid.

I just had a thought. Maybe people who don't do their share of work are like people who don't pick up their fair share of the check. Lack of some intrinsic societal fairness valve? Or scrupulous desire to exploit/use/get the better of others?

LOJiC, Wednesday, 21 September 2005 03:02 (twenty years ago)

I'd love library work, but I got the impression it was a bit of a shiftfight for jobs, and as you say libraries all over the shop (in Aus anyway) are shutting down due to lack of funds. I will investigate that though - without a degree I cant do lib tech but who knows? Mum was a library assistant at a school without any quals :)

Trayce (trayce), Wednesday, 21 September 2005 03:16 (twenty years ago)

The thing that annoys me also, is that it puts me in the position of having to nag, of having to seem like his mother, or something.


Absolutely! This is the worst part of it all, having to seem like the fucking nagging wife as he jabbers on to customers ad infinitum and acts like lord of the manor when actually you're trying to do some work, not that I don't speak to customers.

Anyway today it turns out my boss asked me about it, and seems to be fairly aware of what's going on. I did tell him when he asked about the lunch breaks and he was surprised but said he couldn't really do anything unless the worker in question messed about while working with the boss, which is hardly likely.

I felt a bit guilty cos my boss was like "if there's bad stuff going on you need to tell me" and I was caught between telling the truth and a constant paranoia that I was exaggerating or not being honest, but I did caveat everything with "I am not trying to cause a big conflict etc".

It seems the phone bill for the shop is up alot too.

It just bugs me so much even having to be pissed off with a co-worker, as I say anyone who works in a record store nowadays knows how hard it is to keep making ends meet and his slacking off really pisses me off particularly when he's supposed to be a good friend of the boss too.

Ronan (Ronan), Wednesday, 21 September 2005 18:58 (twenty years ago)

Ronan you've actually mentioned this guy before (on the stupid co workers thread I think) if this is the same guy about CDs in the wrong place. Look, the boss is aware and knows it's not you so no need to worry about that. This guy will leave or be pushed soon enough, I know the type and they always fall on their feet so don't feel too pushed to rush to his defence.

Kepp the head down and I'd say it'll be alright. Worst comes to the worst be direct with him. Who's he going to run to? Relax and all good things come to those who wait.

Then kill him.

Horribly.

Kv_nol (Kv_nol), Wednesday, 21 September 2005 19:43 (twenty years ago)

How about setting up some rules regarding what gets played? Maybe silly, but it's worth a try? For example, he can play whatever he likes for an hour or two and the rest of the day it's up to the others?

Lunch breaks? Just tell him that he's only allowed 30 minutes.

Re phonecalls: I didn't realize it was allowed to make social calls. Noone at our place can do this. Only the frigging cleaning lady does this. Granted it was on her cellphone. She *complained* her son called. I replied:"A good idea would be to turn off your cellphone while at work."

nathalie, a bum like you (stevie nixed), Wednesday, 21 September 2005 19:51 (twenty years ago)

If the shop depends on sales of what's playing that could be a wee bit risky. You're spot on about lunch breaks but Wow are you a big meanie ;) "No lives outside of work you scum!" (Cracks whip)

Kv_nol (Kv_nol), Wednesday, 21 September 2005 19:53 (twenty years ago)

The thing is we don't have strict rules, because nobody's ever dossed off before to this extent.

It's fine for someone to make a personal call at work, with the understanding that none of us ever do unless it's absolutely necessary (ie almost never). And it's fine in theory to take a bit longer on your break, but once again we seldom do, or at least do so intentionally. There's never been letter of the law before cos noone's ever pushed things.

I did actually tell him direct but he pretended he didn't realise he was taking really long lunch breaks, he actually said "oh my watch must be broken" and mumbled for a bit, I mean a fucking 7 year old would come up with better. It really bugged me that he wouldn't even say "yeah listen I took an hour an a half break".

Ronan (Ronan), Wednesday, 21 September 2005 20:44 (twenty years ago)

He's obviously more focussed on the other thing. He's a chancer is the truth. You can either have a go at him (this will cause him to gripe for a while but then toe the line cos you gave him a bollocking) or have your boss do it (losing his respect in the process and making you run to the boss next time it happens). A crap excuse is insulting. You're fully entitled to have a go.

Or go with Plan A above.

Kv_nol (Kv_nol), Wednesday, 21 September 2005 21:08 (twenty years ago)

Good news: just found out today that annoying worker #2 is laid off for a month (just a procedural thing done to some part-time employees each year). Bad news: he decided to come in tonight and just hang around behind the circulation and get in the way and make a general nuissance of himself. And he wore a stupid hat and shorts.

LOJiC, Thursday, 22 September 2005 05:17 (twenty years ago)


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