How do you get Astralwerks attention so I can replace my fucked up copy of Eno's "Another Green World" where "Everything Merges" is missing the first verse?

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I tried e-mailing their feedback address twice and to no avail.

Should I start spreading rumours at how they are ungrateful fucks?

At least Cherry Red got back to me when I had to replace a faulty Felt CD.

― donut e- (donut), Monday, 11 July 2005 06:43 (twenty years ago)

Stand in front of a mirror and say "Astralwerks" five times, then Brian Eno will appear and replace your CD.

― Taste the Blood of Scrovula (noodle vague), Monday, 11 July 2005 06:51 (twenty years ago)

i had no problems getting a replacement from their standard address

― phil turnbull (philT), Monday, 11 July 2005 07:05 (twenty years ago)

I'm still waiting on my John Cale box from Bent Crayon (some Christmas present that's turned out to be), and this one time a Troubleman Unlimited order turned up in a month (ie surface mail, not air as paid for) in a way too small box (all the vinyl was unplayably fucked). Just to spread some hate for TMU. Exact same thing happened to some friends of ours, too.

― A Viking of Some Note (Andrew Thames), Monday, 11 July 2005 15:02 (twenty years ago)

but on the bright side, Troubleman still treats their bands even worse than their customers.

― matlewis (matlewis), Monday, 11 July 2005 15:19 (twenty years ago)

Aren't they worried someone'll eventually kill them? They should be.

― A Viking of Some Note (Andrew Thames), Monday, 11 July 2005 15:26 (twenty years ago)

hopefully with a broadsword and/or battleaxe

― matlewis (matlewis), Monday, 11 July 2005 15:34 (twenty years ago)

i had no problems getting a replacement from their standard address

That's great to hear.

WHY WON'T THEY FUCKING ANSWER THEIR FEEDBACK E-MAIL ADDRESS, THEN?

(thank you, phil)

― donut e- (donut), Monday, 11 July 2005 16:18 (twenty years ago)

go and get an eno wig and storm into the office screaming about tigers in tophats untill they send the goon squad...then when you have their attention...

Astralwerks
104 West 29th St, 4th FL
New York, NY 10001

― b b, Monday, 11 July 2005 16:30 (twenty years ago)

John Cale box ... ?!?!

― Josh in Chicago (Josh in Chicago), Monday, 11 July 2005 17:16 (twenty years ago)

an eno wig

http://www.unitedmaskandparty.com/Halloween/images/bald_wig.JPG

― Telephonething (Telephonething), Monday, 11 July 2005 18:50 (twenty years ago)

i was thinking more of this era
http://www.angel.dk/roxy/Media/Eno_storeJPEG/EnoLonB_25A.jpg

― b b, Monday, 11 July 2005 19:20 (twenty years ago)

Josh it's the vinyl edition of the NY in the 60s thing. Pretty swish.

― A Viking of Some Note (Andrew Thames), Tuesday, 12 July 2005 03:22 (twenty years ago)

fourteen years pass...

merch
http://i.imgur.com/DKSHMiX.png

― Fuck the NRA (ulysses), Saturday, 16 May 2020 20:47 (five years ago)

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