Amazon MP3 store is kind of a bitch (do not read if you hate honest johns)

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for the second time now I've had errors in downloading with their software and I've been basically fucked out of an album I paid for. The first time I had to go through their rather ill-thought-out re-download process, and got all but one track; now I'm sitting on 9 out of 21 songs with the remainder in some kind of negative zone, waiting on fucking customer service to let me have what I FUCKING PAID FOR.

GRRRR. eMusic has this figured out, why don't they?

TOMBOT, Thursday, 18 September 2008 04:25 (seventeen years ago)

I still cant get my head around the concept of paying for an mp3.

Display Name, Thursday, 18 September 2008 04:31 (seventeen years ago)

Can you get your head around reading a thread title?

TOMBOT, Thursday, 18 September 2008 04:34 (seventeen years ago)

amazon (who are not alone in this, hello sub pop) can go fuck themselves for not selling to non-US customers

Lovenasium (electricsound), Thursday, 18 September 2008 04:36 (seventeen years ago)

honest john has heart broke by crooked hooker, on-line edition

Edward III, Thursday, 18 September 2008 04:38 (seventeen years ago)

i'm surprised amazon hasn't sorted this sort of stuff out.. i've bought from half a dozen (or thereabouts) mp3 stores (bleep, 7digital, boomkat, resonance, juno, klicktrack) and never had issues like this. eMusic is probably the flakiest one i've experienced.

Lovenasium (electricsound), Thursday, 18 September 2008 04:49 (seventeen years ago)

Do they make you use some kinda download manager when buying on a PC?

Traycer Hand (libcrypt), Thursday, 18 September 2008 04:52 (seventeen years ago)

Only time I had a problem (with an album that was totally garbled), I emailed them and they got back to me and fixed the problem very quickly. I was very impressed with the customer service.

Satan Is Real (The Reverend), Thursday, 18 September 2008 05:41 (seventeen years ago)

eMusic downloads are typically slower than I'd like, but you can re-download as much as you please once you've bought something. it's Amazon's utterly incomprehensible dickishness about that aspect that bothers me

TOMBOT, Thursday, 18 September 2008 05:42 (seventeen years ago)

Yeah eMusic is great for its simple re-download system. It is a little abuseable, but hey at least Im paying for the music.

Trayce, Thursday, 18 September 2008 05:51 (seventeen years ago)

most sites give you the option to re-download.. certainly the ones i've seen. i think the only place i haven't been able to redownload was pure groove because they closed their digital store down. resonance says that their links expire after x amount of time but they haven't yet.

my biggest problem with emusic is a bit of a lack of quality control - of the couple of thousand tracks i've downloaded, maybe ten or so have been glitchy or problematic. not a huge percentage, but enough to irritate the living piss out of me

Lovenasium (electricsound), Thursday, 18 September 2008 05:55 (seventeen years ago)

it's that twinge that tells you that music-by-download is a service business, not just a transposition of the dry goods retail format: when you have a problem, it's a huge irritation, as opposed to "what the fuck? oh I'll just take it back."

TOMBOT, Thursday, 18 September 2008 06:03 (seventeen years ago)

to that degree, with their el cheapo tracks-per-month model and unlimited re-downloads, eMusic is definitely ahead of the rest. And why not? Music was always a service, until Edison and his ilk fucked it up.

TOMBOT, Thursday, 18 September 2008 06:04 (seventeen years ago)

i thought amazon mp3 was meant to come to the uk this year?? that never happened. 7digital is all-mp3 as of this week though, which is really excellent.

no redownload service on amazon sucks, though i'd take the risk for drm-free high-quality mp3s.

lex pretend, Thursday, 18 September 2008 06:48 (seventeen years ago)

7digital kicks ass for range, although i find their albums by and large too expensive for me so i tend to only get singles....

Lovenasium (electricsound), Thursday, 18 September 2008 06:52 (seventeen years ago)

if i want an album, amazon marketplace will generally have it for like £2. sucks having to receive another physical space-filling object into my flat but so much cheaper.

lex pretend, Thursday, 18 September 2008 06:55 (seventeen years ago)

i thought amazon mp3 was meant to come to the uk this year?? that never happened.

Is 2008 already over where you are? That's a hell of a time difference.

If Timi Yuro would be still alive, most other singers could shut up, Thursday, 18 September 2008 07:56 (seventeen years ago)

7digital is all-mp3 as of this week though, which is really excellent

i love it when we agree

buying more on itunes plus too tho (got excited when i saw they had Channel U comp on there for under £6 but only had one track i half-liked on it in the end)

They're a '90s odd couple. And an odds-on choice for laughs. (blueski), Thursday, 18 September 2008 10:56 (seventeen years ago)

last few times i tried to buy on itunes plus i still got a warning saying it had drm etc on it so i just haven't bothered. which channel u comp? second one is blah but the first one has a gazillion awesome tracks on it.

lex pretend, Thursday, 18 September 2008 11:09 (seventeen years ago)

ten months pass...

For an mp3 store, Amazon mp3 is quite excellent. Just got the new Julian Plenti (Paul Banks from Interpol) solo record for $3.99.

Anyone else use Amazon mp3?

kshighway, Tuesday, 4 August 2009 02:32 (sixteen years ago)

yeah i love amazon mp3; has mostly supplanted iTunes for me, at least w/ full albums

some dude, Tuesday, 4 August 2009 02:37 (sixteen years ago)

ever since iTunes lifted DRM and changed to 256 kbps AAC I sorta comparison shop between the two, but there's some stuff I can't find on either and it bugs me :/

a being that goes on two legs and is ungrateful (dyao), Tuesday, 4 August 2009 02:38 (sixteen years ago)

I'd rather buy CDs for the most part, but I'll buy the occasional song off Amazon.

A little off topic but did you notice that E-Music doesn't allow users to re-download tracks anymore? Or if they do, they charge you after the first re-download. I'm canceling it after I use up my tracks for the month. I'll just use Amazon.

musicfanatic, Wednesday, 5 August 2009 21:25 (sixteen years ago)

Amazon mp3 is also excellent for stuff that's nigh impossible to buy in a physical format in most brick-and-mortar shops.

kshighway, Thursday, 6 August 2009 01:13 (sixteen years ago)

Yup. Was very happy yesterday to find out they (and iTunes, I guess) had Hyperdub stuff and I could buy the Cooly G from them.

maciej recognizing trill, Thursday, 6 August 2009 01:24 (sixteen years ago)

Yeah! I haven't been able to find that Kode9 & Spaceape record around where I live, but I found it on Amazon mp3 last night!

kshighway, Thursday, 6 August 2009 01:26 (sixteen years ago)

three months pass...

so now Amazon mp3 store filters based on geographical location - so even if you have a US credit card with US billing address you can't buy songs if you're connecting from overseas. WTF amazon, would rather not go through a proxy to enjoy your low prices.

囧 (dyao), Thursday, 3 December 2009 03:40 (sixteen years ago)

Amazon mp3 is LOADS of fun!! I haven't used itunes since. It is the closest thing to an old-fashioned record store experience that I have found. Now we can listen to expansive and pretentious seventies rock without any of the fuss or the shame of having it on your CD shelf. I personally am browsing loads of "embarrassing" seventies records.

http://ecx.images-amazon.com/images/I/51ZgpeRvClL._SS500_.jpg

US EEL (u s steel), Wednesday, 16 December 2009 00:24 (sixteen years ago)

http://ecx.images-amazon.com/images/I/515IucEKxVL.jpg

Fuck honesty. The presentation is really good.

US EEL (u s steel), Wednesday, 16 December 2009 00:32 (sixteen years ago)

was sure that last post was skot

gynecologic pop (The Reverend), Saturday, 19 December 2009 08:02 (sixteen years ago)

ditto except i don't think skot would be ashamed of listening to anything

"seven churches is fucking amazing." (GOTT PUNCH II HAWKWINDZ), Saturday, 19 December 2009 09:32 (sixteen years ago)

Guy are totally fucking awesome

We Built This City on a Small Industrial Slum in Los Angeles (Noodle Vague), Saturday, 19 December 2009 11:18 (sixteen years ago)

still won't let me give them my money

=皿= (dyao), Saturday, 19 December 2009 11:19 (sixteen years ago)

Regional licensing I guess. It's some bullshit.

We Built This City on a Small Industrial Slum in Los Angeles (Noodle Vague), Saturday, 19 December 2009 11:22 (sixteen years ago)

Is that Guy good? I just liked the packaging and the name!! It sounded pleasant enough. I just really like the clean presentation of Amazon, like going to a Tower, it has big pictures and stuff. They need more social factors, like more linkage of artists, better categorization (I am looking at seventies rock and r & b in general). They have a ton of glam and bubblegum rock but the artists are lumped in with Motley Crue and stuff. Ditto for progressive rock, bad classifications.

US EEL (u s steel), Saturday, 19 December 2009 18:43 (sixteen years ago)


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