Amazon vs. Hachette: The Astroturfing

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I publish a music/arts magazine, Burning Ambulance, for the Kindle, so I got this charming email today. It's long, but worth reading all the way down.

*****

Dear KDP Author,

Just ahead of World War II, there was a radical invention that shook the foundations of book publishing. It was the paperback book. This was a time when movie tickets cost 10 or 20 cents, and books cost $2.50. The new paperback cost 25 cents – it was ten times cheaper. Readers loved the paperback and millions of copies were sold in just the first year.

With it being so inexpensive and with so many more people able to afford to buy and read books, you would think the literary establishment of the day would have celebrated the invention of the paperback, yes? Nope. Instead, they dug in and circled the wagons. They believed low cost paperbacks would destroy literary culture and harm the industry (not to mention their own bank accounts). Many bookstores refused to stock them, and the early paperback publishers had to use unconventional methods of distribution – places like newsstands and drugstores. The famous author George Orwell came out publicly and said about the new paperback format, if “publishers had any sense, they would combine against them and suppress them.” Yes, George Orwell was suggesting collusion.

Well… history doesn’t repeat itself, but it does rhyme.

Fast forward to today, and it’s the e-book’s turn to be opposed by the literary establishment. Amazon and Hachette – a big US publisher and part of a $10 billion media conglomerate – are in the middle of a business dispute about e-books. We want lower e-book prices. Hachette does not. Many e-books are being released at $14.99 and even $19.99. That is unjustifiably high for an e-book. With an e-book, there’s no printing, no over-printing, no need to forecast, no returns, no lost sales due to out of stock, no warehousing costs, no transportation costs, and there is no secondary market – e-books cannot be resold as used books. E-books can and should be less expensive.

Perhaps channeling Orwell’s decades old suggestion, Hachette has already been caught illegally colluding with its competitors to raise e-book prices. So far those parties have paid $166 million in penalties and restitution. Colluding with its competitors to raise prices wasn’t only illegal, it was also highly disrespectful to Hachette’s readers.

The fact is many established incumbents in the industry have taken the position that lower e-book prices will “devalue books” and hurt “Arts and Letters.” They’re wrong. Just as paperbacks did not destroy book culture despite being ten times cheaper, neither will e-books. On the contrary, paperbacks ended up rejuvenating the book industry and making it stronger. The same will happen with e-books.

Many inside the echo-chamber of the industry often draw the box too small. They think books only compete against books. But in reality, books compete against mobile games, television, movies, Facebook, blogs, free news sites and more. If we want a healthy reading culture, we have to work hard to be sure books actually are competitive against these other media types, and a big part of that is working hard to make books less expensive.

Moreover, e-books are highly price elastic. This means that when the price goes down, customers buy much more. We've quantified the price elasticity of e-books from repeated measurements across many titles. For every copy an e-book would sell at $14.99, it would sell 1.74 copies if priced at $9.99. So, for example, if customers would buy 100,000 copies of a particular e-book at $14.99, then customers would buy 174,000 copies of that same e-book at $9.99. Total revenue at $14.99 would be $1,499,000. Total revenue at $9.99 is $1,738,000. The important thing to note here is that the lower price is good for all parties involved: the customer is paying 33% less and the author is getting a royalty check 16% larger and being read by an audience that’s 74% larger. The pie is simply bigger.

But when a thing has been done a certain way for a long time, resisting change can be a reflexive instinct, and the powerful interests of the status quo are hard to move. It was never in George Orwell’s interest to suppress paperback books – he was wrong about that.

And despite what some would have you believe, authors are not united on this issue. When the Authors Guild recently wrote on this, they titled their post: “Amazon-Hachette Debate Yields Diverse Opinions Among Authors” (the comments to this post are worth a read). A petition started by another group of authors and aimed at Hachette, titled “Stop Fighting Low Prices and Fair Wages,” garnered over 7,600 signatures. And there are myriad articles and posts, by authors and readers alike, supporting us in our effort to keep prices low and build a healthy reading culture. Author David Gaughran’s recent interview is another piece worth reading.

We recognize that writers reasonably want to be left out of a dispute between large companies. Some have suggested that we “just talk.” We tried that. Hachette spent three months stonewalling and only grudgingly began to even acknowledge our concerns when we took action to reduce sales of their titles in our store. Since then Amazon has made three separate offers to Hachette to take authors out of the middle. We first suggested that we (Amazon and Hachette) jointly make author royalties whole during the term of the dispute. Then we suggested that authors receive 100% of all sales of their titles until this dispute is resolved. Then we suggested that we would return to normal business operations if Amazon and Hachette’s normal share of revenue went to a literacy charity. But Hachette, and their parent company Lagardere, have quickly and repeatedly dismissed these offers even though e-books represent 1% of their revenues and they could easily agree to do so. They believe they get leverage from keeping their authors in the middle.

We will never give up our fight for reasonable e-book prices. We know making books more affordable is good for book culture. We’d like your help. Please email Hachette and copy us.

Hachette CEO, Michael Pietsch: [email redacted]

Copy us at: [email redacted]

Please consider including these points:

- We have noted your illegal collusion. Please stop working so hard to overcharge for ebooks. They can and should be less expensive.
- Lowering e-book prices will help – not hurt – the reading culture, just like paperbacks did.
- Stop using your authors as leverage and accept one of Amazon’s offers to take them out of the middle.
- Especially if you’re an author yourself: Remind them that authors are not united on this issue.

Thanks for your support.

The Amazon Books Team

Humorist (horse) (誤訳侮辱), Saturday, 9 August 2014 13:35 (ten years ago)

Amazon's approach to this has been horrendous. This is a pretty good take on the situation.

http://www.mhpbooks.com/what-does-amazon-want-from-hachette-pretty-much-everything/

Wristy Hurlington (ShariVari), Saturday, 9 August 2014 14:02 (ten years ago)

My friends at Hachette, many whom WORK on ebooks, are furious today.

Orson Wellies (in orbit), Saturday, 9 August 2014 16:49 (ten years ago)

amazon are being fairly weaselly sure but do we for real think they're on the wrong side of history here? idk

♛ LIL UNIT ♛ (thomp), Saturday, 9 August 2014 18:37 (ten years ago)

That's for history to dictate, not for Amazon to force. If there's a financial benefit to authors and publishers of cutting prices and trying to sell higher volumes, as Amazon claims, they will do it. Their medium term objective is a Netflix-style system where books have no individual value, though. Long term, it's probably the death of the mainstream publishing industry.

A lot of publishers make next to no margin on Amazon sales as it is. The Penguin sale was partly motivated by the idea that there's going to be almost no point in publishing books as a profitable concern in the future. Amazon might end up as the inevitable winners but there's every reason to try to slow them down.

Wristy Hurlington (ShariVari), Saturday, 9 August 2014 18:53 (ten years ago)

this is the lenin thread right

i got this email too for some reason. i don't think i've published any books. lol @ "we have noted your illegal collusion."

difficult listening hour, Saturday, 9 August 2014 19:26 (ten years ago)

very anonymous.

difficult listening hour, Saturday, 9 August 2014 19:27 (ten years ago)

isn't it illegal to say they're colluding when they clearly aren't?

alanbatman (abanana), Saturday, 9 August 2014 22:59 (ten years ago)

"Long term, it's probably the death of the mainstream publishing industry."

thats ebooks for ya, tho.

Come and Heave a Ho (darraghmac), Saturday, 9 August 2014 23:49 (ten years ago)

F a Bezos

calstars, Sunday, 10 August 2014 01:54 (ten years ago)

The "illegal collusion" relates to a case brought against Apple and the big five publishers that was settled a while back.

http://online.wsj.com/news/articles/SB10001424052702304444604577337573054615152

Wristy Hurlington (ShariVari), Sunday, 10 August 2014 07:22 (ten years ago)

Oh. I didn't know Hatchette was one of them.

alanbatman (abanana), Sunday, 10 August 2014 07:38 (ten years ago)

so why did publishers think vendor sales of ebooks were a good idea

♛ LIL UNIT ♛ (thomp), Sunday, 10 August 2014 10:40 (ten years ago)

antitrust law is weird

♛ LIL UNIT ♛ (thomp), Sunday, 10 August 2014 10:41 (ten years ago)

Amazon.com has halted pre-orders of some Disney movies, the Wall Street Journal reported on Sunday, in what appears to be another contract dispute after the online giant began a protracted spat with publisher Hachette Book Group this year.

Physical copies of films such as Maleficent and Captain America: the Winter Soldier were unavailable for order on Amazon.com on Sunday.

Not all bad then..

xyzzzz__, Monday, 11 August 2014 09:45 (ten years ago)

I did not put that link to amazon there - how lol evil!

xyzzzz__, Monday, 11 August 2014 09:46 (ten years ago)

this is like the weasliest shit ever, the gall of the way they frame the conflict is straight out of Koch brothers playbooks

https://www.change.org/petitions/hachette-stop-fighting-low-prices-and-fair-wages

Now I Am Become Dracula (underrated aerosmith bootlegs I have owned), Tuesday, 12 August 2014 23:21 (ten years ago)

The supportive comments are almost all from failed writers but, idk, i can see they've got 'long-time trad author' Sue-Ellen Welfonder on board. Maybe there's something to this.

http://i.imgur.com/M8pGEOy.jpg

Wristy Hurlington (ShariVari), Wednesday, 13 August 2014 06:58 (ten years ago)


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