ILX won't let me register

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or more specifically, although it clearly has my e-mail address in the database, it won't send me the reset password code. i would just create a new login but i'd prefer not to have to create a whole new e-mail address just to login to ILX. can anyone help or am i too hopeless to deserve to post?

(see i can't even post here -- it won't let me! wah!)

― mitya has got better things to do than this, Friday, 10 March 2006 16:33 (twenty years ago)

what do you mean, "it won't send me the reset password code"? could it be a spamfilter issue?

― teeny (teeny), Friday, 10 March 2006 17:34 (twenty years ago)

Sending emails...
Notifications were sent successfully.

if you got this I think the server sendmail function is working?

― teeny (teeny), Friday, 10 March 2006 17:35 (twenty years ago)

what's yr username?

― Britain's Obtusest Shepherd (Alan), Friday, 10 March 2006 17:36 (twenty years ago)

ok, i just reset my email address to reflect my shiny new gmail account - wardfowler@googlemail.com - but no new password has been sent to it, and so now I can't log in under my regular Ward Fowler user name

i know this is a pain in the arse, but if any mod can help i wld appreciate - i like the ward fowler name and dont want to lose it

― wward ffowler, Thursday, 16 March 2006 14:37 (twenty years ago)

http://www.columbo-site.freeuk.com/seapics/26b.jpg

― RJG (RJG), Thursday, 16 March 2006 15:13 (twenty years ago)

no offence like, but i am CONVINCED that this must be spam filtering. every time i bother to use the "forgotten" password on someone's account bcc'ing my own yahoo e-mail address the e-mail appears. never had a failure. (i did this with mitya above)

there is currently an issue with usernames that contain single quotes and backslashes. MUST stop people registering with those.

wward i will forward you the e-mail from the ilx.mods g-mail account IF you say right now that you will come back here soon and say how it worked out. and it would help to know your username (tho i should be able to get it from that gmail addy)

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 15:23 (twenty years ago)

by "forgotten" password, i meant the "forgotten your password?" link - there was no sarcasm intended!

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 15:26 (twenty years ago)

er i found yr account and you have a private e-mail address (a tiscali address) set up. the password e-mails go to the private e-mail addy if you set one up

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 15:28 (twenty years ago)

thanks alan i will check this out, im afraid i am not v. gd w/ computers

fwiw, i think this is the first time i've made a moderator request in over five years of ILX usage

― wardy f, Thursday, 16 March 2006 15:32 (twenty years ago)

ok i have just checked and there's nothing in my tiscali inbox or my gmail inbox

― wardo, Thursday, 16 March 2006 15:34 (twenty years ago)

ok i just did the "forgotten password" trick to both of your accounts. and the bcc's have arrived in my yahoo account already. check yr accounts now.

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 15:37 (twenty years ago)

(i mean "forgotten login" each time don't I)

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 15:38 (twenty years ago)

thanks alan that has totally done the trick, you've been a gd shepherd to a v. lost lamb

― Ward Fowler (Ward Fowler), Thursday, 16 March 2006 15:44 (twenty years ago)

cheers, but i didn't do anything special :-(

just clicked the "forgotten login" and followed the instructions to send a reset code to user "Ward Fowler" - in this case to both public and private addresses. just in case. did you get e-mails to both accounts.

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 15:47 (twenty years ago)

it has only turned up in the gmail inbox so far, but im not sure that tiscali (private) is the most reliable in terms of speedy delivery

― Ward Fowler (Ward Fowler), Thursday, 16 March 2006 15:53 (twenty years ago)

― Britain's Obtusest Shepherd (Alan), Thursday, 16 March 2006 16:51 (twenty years ago)

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